MedSpa - Front Desk Receptionist

United States·Colorado Springsmid

Front Desk AgentHospitality & Tourism

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Client Relations: Greet and check in clients, ensuring they feel comfortable and welcome. Provide necessary forms and information about upcoming treatments. Appointment Scheduling: Answer phone calls,

Requirements Summary

Previous customer service or front desk experience, ideally in a medical or spa setting. Strong verbal and written communication skills.

Technical Tools

Front Desk AgentHospitality & Tourism

Responsibilities

~1 min read

→Client Relations: Greet and check in clients, ensuring they feel comfortable and welcome. Provide necessary forms and information about upcoming treatments.
→Appointment Scheduling: Answer phone calls, emails, and online inquiries. Book appointments and handle rescheduling and cancellations.
→Administrative Support: Manage intake forms, update client information, and maintain organized records.
→Point of Sale: Process payments and ensure accurate billing for services and products.
→Product Sales: Assist with retail product inquiries and share information about special offers and packages.
→MedSpa Environment: Keep the front desk and waiting area clean, organized, and stocked.
→Collaboration: Communicate client needs and treatment updates to the appropriate team members.

Requirements

~1 min read

Previous customer service or front desk experience, ideally in a medical or spa setting.
Strong verbal and written communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Professional appearance and demeanor.
Excellent attention to detail and organizational skills.
Familiarity with booking software and point-of-sale systems is a plus.
Knowledge of beauty or wellness services is a plus.
Ability to maintain client confidentiality and adhere to HIPAA requirements.