CRA Manager

Job Description

We are currently looking for a

This role will be key to ensure strong monitoring in our clinical trials. Under the oversight of the CRD, the person is responsible to manage a team of 6-14 CRAs and to ensure excellent study and site performance with strict adherence to local regulations, company SOPs and ICH GCP. As line manager the role is critical to continuously develop key talents by providing training, support and mentoring to the CRAs and properly manage situation of low or non-performance.

Responsibilities

• Work allocation, staff development and performance appraisal.
• Provides input for capacity planning, including reporting of current manpower and forecasting of CRA capacity and needs, to provide efficient use of resources.
• Work with CRAs, PLMS and other functions to ensure consistency of processes and protocol implementation across the country, to reduce variability and provide predictability.
• Interacts with sites as needed to resolve site or CRA operational issues to meet commitments in a timely manner in coordination with the study CRM.
• Attend local Investigator Meetings if requested to.
• Interface with GCTO partners on clinical trial execution.
• Escalates site performance issues to CRM and Clinical Research Director CRD.
• Manage CRA – career development, performance reviews, etc., including addressing low performance situations, and taking appropriate actions.
• Support and resolve escalation of issues from CRAs.
• Liaise with local HR and finance functions as required.
• Contribute to HQ capacity/resource planning activities to ensure efficient allocation of resources and work. Manage local conflicts between resource and work.
• Provides training, support and mentoring to the CRA to ensure continuous development.
• Ensures CRA compliance to corporate policies, procedures and quality standard.

Qualifications

• Bachelor’s degree in Science required; advanced degree in a relevant scientific or healthcare field preferred.
• 8-10 years of professional experience, and a minimum of 5 years’ experience in Clinical Research.
• Fluent in both Greek and English.
• Strong working knowledge of ICH/GCP regulations and Good Documentation Practices.
• Proven leadership, people management, and team management experience is preferred.
• Excellent interpersonal, communication, conflict management, and relationship-building skills with internal and external stakeholders.
• Strong critical thinking, risk-based decision-making, and accountability within delegated authority.
• Demonstrated ability to manage change, drive continuous improvement, and maintain quality and compliance.
• Highly organized with strong time management, project management, and operational coordination skills.
• Digitally proficient, with experience using clinical systems, monitoring tools, dashboards, analytics, and approved AI-enabled tools.
• Risk based decision making and leadership, critical thinking, change management, accountability and decision rights as these will be critical for the candidate’s selection.

We offer an attractive compensation package, outstanding benefits, and an exciting work environment with varied tasks in an international environment.

Current Employees apply HERE

Current Contingent Workers apply HERE