College Intern - Airport Operations & Planning Analyst (DFW)

We are looking for a college intern who will be passionate to work for Envoy Air, the largest regional airline and wholly owned subsidiary of American Airlines. Envoy operates both Embraer E-170 and E-175 aircraft. The regional airline has expanded its network outside of the U.S. to international destinations in Canada, Mexico, and the Caribbean. 

Our paid 11-week summer internship will not only enhance your studies, but also provide an educational experience you can’t find in the classroom. As an intern, you will learn real world skills while building a professional network of future peers. You will learn the ins and outs of how your team impacts the business day to day and gain an understanding of the commercial aviation business.

The intern will support the DFW Airport Operations team as an operational analyst, working alongside airport leadership and operational teams to analyze performance, identify trends, and support improvement initiatives. The intern will gain exposure to areas such as DFW Hub Control Center operations, departure and arrival performance, delay analysis, staffing and resource utilization, baggage performance, and operational planning. The internship may also provide the opportunity to support operational readiness initiatives associated with major airport construction and terminal transitions, including evaluating changes to facilities, gates, staffing, equipment, and operational processes. 

• Analyze operational performance data, including on-time performance, delay drivers, baggage performance, and operational reliability, to identify trends and opportunities for improvement

• Partner with Workforce Planning and DFW station leadership to evaluate staffing, workload, resource utilization, and forecast-versus-actual performance

• Develop dashboards, reports, and presentations that translate operational data into clear, actionable insights

• Support DFW Hub Control Center and airport-wide process improvement initiatives focused on operational efficiency, reliability, and the customer experience

• Support operational readiness planning for terminal construction, facility changes, gate transitions, and other operational changes, including impacts to staffing, equipment, baggage processes, and resources

• Participate in operational observations and field visits to better understand frontline execution and identify improvement opportunities

• Complete an internship project focused on a real DFW operational opportunity and present findings and recommendations to DFW Operations leadership

The ideal candidate must be able to work in a team environment and the ability to prioritize work and projects in order to meet deadlines and objectives. Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated.

• Minimum age of 18
• Enrolled in an undergraduate or graduate degree program in: Business Management, Management – General, Aviation Management, Industrial Engineering, Data Analytics, Data Science, or related field of study
• Must be classified as a Junior, Senior, or Graduate student upon start of internship
• 3.0 minimum Grade Point Average
• Proficiency in MS Office that includes Excel, Word, PowerPoint, and Outlook
• Ability to present data to all levels of management
• Demonstrated ability to communicate effectively both orally and in writing
• Must be willing and able to travel
• Must be able to read, write, fluently speak, and understand the English language
• Possess the legal right to work in the United States

• Experience with Microsoft Power BI, Tableau, or similar data-visualization tools 

• Experience with data analysis, forecasting, process improvement, or operational planning 

• Interest in airline operations, airport management, operations research, or analytics 

• Advanced Microsoft Excel skills 

• Experience translating operational data into actionable recommendations  

Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago, Miami, and Phoenix, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.

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