College Intern - Reliability Technical Services

We are looking for a college intern who will be passionate to work for Envoy Air, the largest regional airline and wholly owned subsidiary of American Airlines. Envoy operates both Embraer E-170 and E-175 aircraft. The regional airline has expanded its network outside of the U.S. to international destinations in Canada, Mexico, and the Caribbean. 

Our paid 11-week summer internship will not only enhance your studies, but also provide an educational experience you can’t find in the classroom. As an intern, you will learn real world skills while building a professional network of future peers. You will learn the ins and outs of how your team impacts the business day to day and gain an understanding of the commercial aviation business.

With this internship, the intern will assist the Reliability Engineers with the development and automation of new reporting systems for aircraft data analytics.

• Analyze aircraft, systems, and departmental data from multiple sources; validate data quality; and prepare reliable datasets for reporting and automation. 

• Identify trends, translate findings into actionable recommendations, and present departmental status and performance insights to technical and business stakeholders. 

• Build, publish, and maintain live Power BI dashboards that integrate multiple data sources and provide current departmental, aircraft, and systems performance status. 

• Map, streamline, and automate business processes and recurring reports using Microsoft Power Automate, SharePoint, and related Microsoft 365 tools; test solutions, document workflows, and measure efficiency gains. 

• Configure and test agents in Microsoft Copilot Pro using approved departmental knowledge sources; document agent instructions and use cases, evaluate response quality, and support user adoption. 

The ideal candidate must be able to work in a team environment and the ability to prioritize work and projects in order to meet deadlines and objectives. Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated.

• Minimum age of 18 
• Enrolled in an undergraduate or graduate degree program in: Data Analytics, Statistics, Computer Science, information systems, engineering, business analytics, or a related field
• Must be classified as a Junior, Senior or Graduate student upon start of the internship
• 3.0 minimum Grade Point Average 
• Ability to present data to all levels of management 
• Demonstrated ability to communicate effectively both orally and in writing 
• Must be willing and able to travel 
• Must be able to read, write, fluently speak, and understand the English language
• Ability to follow data governance, access-control, privacy, security, and documentation standards when developing dashboards, automated workflows, SharePoint solutions, and Copilot agents

• Proficiency with Microsoft 365 tools, including Excel, Power BI, Power Automate, SharePoint, Word, PowerPoint, Outlook, and Microsoft Copilot 

• Experience with data modeling, Power Query, DAX, APIs, SQL, or scripting

Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.

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