Graduate Reimbursement Administrator

At Smith+Nephew, we design and manufacture technology that takes the limits off living.

We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited! Our products are in 100 countries globally and supporting this takes a huge effort.

An exciting opportunity has become available for a Graduate Reimbursement Administrator to support the effective management of medical-scheme reimbursement cases. In this role, you will help ensure that NPWT and PICO cases are submitted, followed up, approved, invoiced and claimed accurately and efficiently.

• Prepare and submit medical-scheme approval requests for NPWT and PICO cases.
• Follow up consistently on outstanding cases and approvals.
• Ensure approved cases are invoiced accurately and within the required timelines.
• Monitor cases through to the successful completion of the claims process.
• Help maintain a monthly case-decline rate below the required threshold.
• Manage reimbursement-related queries and process credit notes within the prescribed timelines.
• Maintain accurate case records and provide reliable administrative support.
• Complete all mandatory and assigned training within the required timeframes.

• A Bachelor’s degree in Life Sciences, such as Biology or Physiology, Nursing, Business or Marketing.
• A strong technical aptitude and the ability to understand clinical and reimbursement-related information.
• A clinical qualification or background in Nursing or Pharmacy would be advantageous.
• Previous exposure to medical-scheme reimbursement or case management would be advantageous.
• Strong administration, organisation and follow-up skills.
• Excellent attention to detail and a commitment to accuracy.
• The ability to work independently, manage priorities and remain disciplined without daily supervision.
• A valid driver’s license is essential.

165 years of pioneering innovation requires a relentless focus on what’s next. We’re focused on you. You’re what’s next...

• Inclusion, Belonging and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/)
• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
• Your Wellbeing: An Employee Wellness Programme and much more.
• Training: Hands-On, Team-Customised, Mentorship.

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Smith+Nephew is committed to transformation and inclusion. In line with our Employment Equity Plan and targets, these will be considered as part of the recruitment process. We are committed to building an inclusive workforce that reflects the demographics of our society, including people with disabilities.