Associate IT Endpoint Analyst

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The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.

As an Associate IT Endpoint Analyst, you will support and maintain the organization's endpoint infrastructure, including desktops, laptops, mobile devices and peripheral equipment. Working under the guidance of senior analysts and IT leadership, the Associate Endpoint Analyst assists in the deployment of software and hardware, responds to service requests and incidents, and contributes to endpoint lifecycle management. The role requires strong customer service skills, attention to detail, and a foundational understanding of endpoint technologies and IT service management practices.

The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.

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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.

If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595.