Operations Engineer

Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Network Infrastructures, Site Reliability Engineering, SRE Observability
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Operations Engineer, a typical day involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. This role requires continuous monitoring, managing delivery processes, and addressing any issues that arise to maintain system reliability and performance. The position demands coordination with various teams to uphold service standards and support operational excellence throughout the day.

Tower Focus:
The Network SRE drives reliability and automation across enterprise network infrastructure - routing, switching, security, and connectivity. The role works jointly with customers to identify network automation opportunities, develops and maintains automation software, and streamlines network operations using Python and Ansible network automation frameworks.

Tower-Specific Technical Skills:
- Routing & switching: Deep understanding of TCP/IP, BGP, OSPF, EIGRP, VLANs, STP, and network topologies.
- Network security & services: Firewalls, load balancers (e.g., F5), VPN, DNS/DHCP/IPAM, and QoS.
- SDN & modern networking: Software-Defined Networking, SD-WAN, and cloud networking constructs.
- Network automation frameworks: Ansible network modules, Netmiko, NAPALM, Paramiko, NETCONF / YANG, and REST APIs for network devices.
- Source of truth & tooling: NetBox / Nautobot, CI-CD for network (NetDevOps), and configuration compliance.
- Observability: SNMP, syslog, streaming telemetry, and network monitoring / alerting.
- Ways of working: Full development lifecycle for automation software - review requirements, develop, test, implement, and maintain.

Automation Skills (Python & Ansible in Network SRE Context)
- Develop, test, and maintain Python-based network automation tooling (Netmiko / NAPALM / REST APIs) for configuration, validation, and reporting.
- Build Ansible playbooks and roles for zero-touch provisioning, config compliance, and bulk change execution across multi-vendor devices.
- Integrate network automation with source-of-truth (NetBox / Nautobot) and CI-CD pipelines for NetDevOps workflows.

Experience
- Required: 8 – 10 years of hands-on experience in Network SRE operations, engineering, and automation as described above.

Certifications (Added Advantage):
- Any of the following tower-specific certifications will be considered an added advantage:
- Cisco: CCNP Enterprise / CCIE, or Cisco Certified DevNet Professional.
- Juniper: JNCIP / JNCIA.
- Automation: Red Hat Certified Specialist in Ansible Network Automation.
- Cloud networking: AWS Advanced Networking or Azure Network Engineer Associate (AZ-700).

Shift:
- US Shift(B shift)
- RTO as per project requirement

Additional Information:
- The candidate should have minimum 7.5 years of experience in Network Infrastructures.
- This position is open for all locations.
- A 15 years full time education is required.

15 years full time education

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com