Senior Digital Product Manager, Exams IT Services

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. We work with people in over 150 countries and reach over 700 million people. We connect. We inspire. Pay Band: 7 Contract Type: 2 years, fixed-term contract Location: Beijing, China Right to work: As we cannot sponsor work passes, applicants must already have the right to live and work in China. Closing Date: Tuesday, 17 November 2026 - 23:59 China time (GMT+08) Role Purpose & Accountabilities We are seeking an exceptional Senior Digital Product Manager to lead our product management team in defining, delivering, and continuously improving complex back-end systems and platform products that support exam operations and digital channels. You will drive measurable business growth through digital product strategy and execution, using quantitative methods to prioritize, validate outcomes, and ensure products deliver clear value. As a key partner to global stakeholders, you will ensure alignment across international product ecosystems. In this role, you will lead and mentor Product Managers, own resource planning, and establish product governance. You will define and own the vision, strategy, and roadmap for complex back-end systems, drive platform scalability, and manage the product lifecycle for platform components. You will identify and deliver growth opportunities, translate business goals into measurable product outcomes, and ensure initiatives deliver validated value. You will define product KPIs, use data to prioritize, and hold teams accountable to outcomes. As a senior interface, you will influence priorities, manage expectations, and communicate product strategy and performance insights to senior management. You will also ensure effective collaboration with international teams and contribute to global product alignment. The ideal candidate will have a strong ability to improve product delivery effectiveness and promote user-centric and evidence-based product practices. Qualifications & Experience: Essential: • Bachelor’s degree • Proficient in English and Chinese • Solid product management experience • Proven product management experience with team management responsibility (leading PMs). • Strong track record owning complex back-end systems / platform products (APIs, integrations, workflows, data-driven services). • Demonstrated experience delivering digital product changes that drive business growth (revenue and/or conversion/retention). • Evidence of 0-to-1 product launch and delivery of measurable financial outcomes. • Strong logical thinking and structured problem-solving; comfortable with ambiguity and complexity. • Proven use of quantitative methods to drive prioritisation and decision making (OKRs/KPIs, funnel analysis, impact sizing). Desirable: • International product experience and collaboration with global stakeholders / distributed teams. • Experience in education/exams, large-scale transaction platforms, or mission-critical operations. • Experience with platform modernization (legacy-to-modern architecture transitions). Benefits: • 22 days of Annual Leave • 13th Month Salary • Non-consolidated bonus • Comprehensive health and insurance package – includes accidental insurance, life insurance, and supplementary medical coverage • Social insurance & housing fund - Coverage under national social insurance and housing fund • Professional development - Ongoing learning and career growth opportunities to support your development. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and we welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability, and ensure staff are drawn from the widest possible pool of talent and we guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people, and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org