Customer Service/Office Representative

Mi-West Branch-mid

Customer SupportCustomer Service Representative

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Quick Summary

Technical Tools

Customer SupportCustomer Service Representative

Benefits:

Cell phone reimbursement
Simple Retirement
Dental insurance
Health insurance
Paid time off
Vision insurance

Benefits/Perks

Medical insurance
Dental insurance
Vision insurance
Simple Retirement
Vacation, paid time off
Cell phone reimbursement

Job Summary

Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities

Problem-solving, Order processing, and helping to manage customer accounts
Helping customers in house
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Telephone service, filing, office work etc.

Qualifications

High school diploma or GED
Minimum of two years of customer service experience preferred but not required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.