ServiceNow Application Developer (Contingent)

Public Trust Eligibility Required

This is a contingent position, meaning employment is dependent upon the successful award of the associated contract to Aretum and completion of any required background investigation or security clearance verification. 

Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. 

Job Summary

The Application Developer is responsible for designing, developing, testing, integrating, and maintaining ServiceNow and Nuvolo-based solutions. This role develops software enhancements, resolves defects, supports platform upgrades, and ensures accessibility and operational requirements are met throughout the contract lifecycle.  

Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements.  

• →Design, develop, configure, and implement ServiceNow and Nuvolo solutions
• →Analyze functional requirements and produce technical solution designs
• →Develop workflows, business rules, forms, integrations, reports, dashboards, and notifications
• →Build and enhance functionality supporting order fulfillment, inventory management, accessibility enhancements, KPI reporting, and customer support capabilities
• →Develop, execute, and document unit, integration, and system tests
• →Create technical documentation, including design specifications, deployment documentation, and test scripts
• →Troubleshoot and resolve software defects and production issues
• →Support O&M activities, enhancement sprints, and platform upgrades
• →Participate in demonstrations, sprint reviews, and user acceptance testing activities
• →Ensure all development activities comply with WCAG 2.2 and Section 508 requirements
• →Support release management and deployment activities across environments

• Minimum five (5) years of experience performing software development tasks on ServiceNow platforms
• Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline (or equivalent experience)
• Experience with ServiceNow scripting, workflows, forms, integrations, and platform customization
• Experience with Agile software development practices
• Experience creating technical documentation and executing software testing activities
• Knowledge of accessibility standards including WCAG and Section 508

• ServiceNow Certified Application Developer (CAD)
• Experience with Nuvolo implementations and support
• Federal Government project experience
• Experience with Service Portal development and dashboard reporting
• Experience with API integrations and automated workflow development
• Familiarity with DevOps, CI/CD practices, and release management processes
• SAFe Fundamentals Certification or Certified Scrum Master (CSM) certification

This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible. 

Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. 

As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws. 

We are proud to support our nation’s veterans and military families, providing career opportunities that honor their service and experience. 

If you require reasonable accommodation during the hiring process due to a disability, please contact hr@aretum.com for assistance. 

Equal Opportunity Employer/Veterans/Disabled

Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency’s background investigation requirements. Sponsorship is not available.