Systems Technician II

The YMCA of Greater Richmond is seeking a mission-driven, organized and personable administrator to manage the installation and maintenance of computers, servers and network hardware and provide on-site response to help desk requests that supports business operations and projects furthering the goals and objectives of the YMCA of Greater Richmond.

• The Systems Technician will assist with the installation and maintenance of computers, computer servers and network hardware.
• Provide second level on site response to "help" calls.
• Analyze and recommend technical requirements to support business operations and projects.
• Evaluate and recommend hardware and software, and support cybersecurity programs and tools.
• Maintain inventory of Technology Department equipment and software licenses
• Perform systems analyst functions to manage and assist with organizational projects, and supervise interns and staff.

The successful candidate must have a high school degree or its equivalent, with a bachelor's degree preferred. A minimum of three years of related experience is required, with supervisory experience preferred. Project Management experience necessary. Microsoft Certified Professional credential, A+, and HTML certifications and experience desirable. Working knowledge with MS Server platforms and Hyper-V Virtual Machines and backups. Experience operating within a secure domain. Thorough experience with PC and related software in a network environment and PC repair and technical operations essential. Analytical skills critical; ability to organize and administer tasks as well as recommend alternatives. Strong oral and written communication skills and interpersonal skills. Must be available to work or be on call evenings and weekends.

The YMCA of Greater Richmond is a nonprofit organization with the goal of strengthening the foundations of community. We do this through programs that help build a healthy mind, body and spirit for all, and our programs are built around our three focus areas: Healthy Living, Youth Development and Social Responsibility. The Y is open to all, and we pride ourselves on the diversity of our members and employees. As an employer, the Y seeks to recruit energetic professionals, encourage work-life balance, and provide opportunities for growth and development. Our employees embody our brand behaviors of honesty, caring, respect and responsibility.