Technology - Director / Senior Director, SAP Program Manager

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It's working alongside world-class talent in pursuit of world-class results.

It's maximizing your potential in a high-performance culture.

It's knowing that wherever you are, you belong.

It's elevating your world — and the world of those who love and will love Aritzia.

It's You. And an endless runway of opportunity.

With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, New York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best — with us.  

The mission of the Technology Division is to enable Everyday Luxury, supercharged by technology, data, analytics, and AI.

Aritzia is growing and our Technology team is growing with it. This is a unique opportunity to lead the end-to-end delivery of Aritzia’s SAP S/4 transformation program and related initiatives, including Source-to-Pay and Order Management. Drawing on experience successfully delivering multiple large-scale SAP programs, you will provide trusted guidance on how to structure, sequence, govern, and execute the program through its entire lifecycle. You will establish the integrated program plan, lead the program team, manage system integrators and delivery partners, and align teams across the organization to deliver exceptional quality against agreed scope, timelines, investment, and business outcomes.  You will also ensure the program is designed to capitalize on emerging capabilities across the SAP ecosystem, including AI, automation, and SAP-native capabilities such as Joule and SAP BTP, in alignment with Aritzia’s enterprise AI direction. With your valuable contribution to the business in this role, the opportunities are endless — from a rewarding career in Technology to continued growth with Aritzia. 

As the Director/ Sr. Director, SAP Program Management, you will:

• Lead the end-to-end delivery of Aritzia’s SAP S/4 transformation, including related initiatives across Source-to-Pay and Order Management, from program mobilization through go-live, stabilization, and transition to day-to-day.
• Shape the program strategy and integrated roadmap, bringing proven SAP implementation experience to guide scope, sequencing, governance, delivery approach, and key decisions throughout the transformation.
• Bring together business and technology teams around one integrated program plan, aligning business processes, technology, data, integrations, resources, and implementation activities to deliver against agreed scope, timelines, investment, and business outcomes.
• Build and lead a high-performing program organization, establishing clear roles, decision rights, governance forums, resourcing, and ways of working across internal teams and external partners.
• Anticipate risks and actively manage critical paths, dependencies, constraints, and trade-offs, providing leaders with clear recommendations and recovery actions to keep the transformation on track.
• Lead system integrators and delivery partners, setting clear expectations and holding partners accountable for delivery quality, performance, knowledge transfer, issue resolution, and long-term outcomes for Aritzia.
• Oversee program investment, forecasts, resources, progress, and benefits realization, providing senior leaders with a transparent view of program health and enabling timely, informed decision-making.
• Identify opportunities to improve business processes and ways of working through SAP, including the thoughtful application of AI, automation, SAP Joule, and SAP BTP in alignment with Aritzia’s enterprise direction.
  

The Director / Sr. Director, SAP Program Management has:

• Proven and best-in-class skills, applicable certifications, education and/or experience
  • 10+ years of experience in program management, with a proven track record of leading at least two full-cycle, large-scale ERP implementations, with experience spanning solution design, testing, data migration, cutover, go-live and stabilization (SAP S/4HANA highly preferred)
  • Deep expertise in managing complex, multi-year technology delivery programs with budgets exceeding $50M
  • Demonstrates experience evaluating and incorporating emerging SAP capabilities, including AI and automation, into large-scale SAP programs to deliver measurable business value
  • Extensive experience in selecting, governing, and leading system integrators and a complex ecosystem of external partners
  • Strong business acumen and process knowledge in retail, particularly in Finance, Supply Chain (Order-to-Cash, Source-to-Pay), and Merchandising functions
  • Exceptional executive communication and stakeholder management skills
• A commitment to learn, apply, champion and enrich Aritzia's Values and Business and People Leadership principles
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• The ability to set clear objectives and design a strategy that inspires the team
• A dedication to quality and investing in results and new business opportunities that add value
• A deep understanding and commitment for the industry in which we operate

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. 

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

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