SAIT Systems Technician

Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.

Florida Atlantic University is seeking a SAIT Systems Technician - Boca Raton, FL.

The SAIT Systems Technician position supports the mission of the Division of Student Affairs. Reporting to the Director of Technology, this position is responsible for the administration of the StarRez application, manages departmental inventory, purchasing, and surplus workflows, serves as the primary technology liaison for University Housing and Residential Education, and performs other job-related duties as assigned.

• →Reports to a Director of Technology Services and has primary responsibility for serving as the primary liaison to the Housing department, planning and implementing technical solutions, application integrations, and administrative workflows in accordance with the mission of the Division of Student Affairs.
• →Serves as the primary administrator for the StarRez application, providing support for reports, user account creation, adjusting user permissions, and managing integrations with Banner, DocuSign, and access control systems.
• →Responsible for managing physical security systems, including access control for housing buildings, maintenance of security cameras, and upkeep of electronic key vault boxes.
• →Manages departmental inventory, purchasing, and surplus workflows, including the purchase, installation, configuration, inventory, tracking, and deployment of user systems and hardware.
• →Diagnoses software, desktop, hardware, and network problems of moderate complexity with divisional staff, housing residents, and vendors, taking appropriate action to resolve or escalate.
• →Assists in the evaluation, implementation, automation, integration, analysis, maintenance, and problem resolution for client system software, client-server hardware, and storage.
• →Maintains accurate computer, software, cell phone, and hardware inventory records for all assigned departments within the division.
• →Performs computer account and user administration using Microsoft Active Directory, Windows Group Policy, and specific departmental applications.
• →Serves as the primary technology liaison for University Housing and Residential Education, providing support for housing management systems, access control systems, video surveillance technologies, and associated software integrations.
• →Provides technical support, system administration, inventory management, purchasing coordination, and user training as needed.
• →Performs job duties outside of normal business hours, travels to various university campus locations, and participates in an on-call rotation for emergencies. (particularly related to housing access and critical systems).
• →Other job-related duties as assigned.

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