Library Systems Manager

As a library systems manager, you will oversee online software applications, resources, and services for SCAD Libraries. This includes maintaining the Sierra ILS, Tipasa interlibrary loan software, LibGuides, Summon integrated search, the proxy server, the library website, and all associated resources and applications.

As part of the library team, you’ll:

• Work with electronic resources vendors to secure annual license renewals
• Provide general electronic resources support, troubleshoot access issues, and collaborate with vendors to resolve issues and establish IP-based access for new resources
• Work with the information technology (IT) team to resolve network issues affecting library applications and subscribed resources
• Coordinate communications on general technology issues and maintain the library's website
• Maintain the library’s proxy server to provide off-campus access to subscribed resources  

As a systems manager, you’ll:

• Complete e-book data loads into Sierra ILS and coordinate periodic e-book deletions from Sierra
• Collaborate with all library staff, users, IT technicians, and others to ensure uninterrupted access to electronic library resources
• Train staff on the use of the Sierra ILS
• Plan for technology needs with the head librarian for user experience and digital resources
• Collect annual statistics for various metrics, including annual reports (e.g., IPEDs, SCAD Fact Book, and SCAD Report Card) and electronic resource usage

Additionally, you must effectively:

• Administer the Sierra library server, Springshare content management system, Luna digital images platform, Summon integrated search platform, and Tipasa ILL server
• Track and coordinate required software updates for library systems
• Perform library holdings updates in the Summon integrated search platform to provide access to the library catalog and all subscribed research databases
• Complete weekly data loads into the library ILS (Sierra) to update and add records for students, faculty, and staff, including any necessary coordination with SCAD data services
• Submit all payments for online resources and services and track annual expenditures.

• Master's degree in library and information science from an American Library Association (ALA)-accredited program, or in computer science, information technology, information systems, or a closely related field
• At least three years of progressively responsible experience in library systems, information technology, or information systems, preferably in an academic or research library
• Experience administering or supporting an Integrated Library System (ILS) or similar systems
• Knowledge of library technologies, including authentication systems, proxies, discovery tools, and electronic resource access management systems

• Working knowledge of web development tools (e.g., Adobe Creative Suite, HTML/CSS, XML, PHP, SQL) and Web 2.0 technologies
• Knowledge of existing and emerging library technologies
• Experience administering, supporting, troubleshooting, or integrating library technology systems
• Experience troubleshooting software, databases, and library applications 

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