Senior Assistant Dean of Student Services, College of Earth, Ocean and Environment

The Senior Assistant Dean leads the Student Success Center, the central source of academic information and student service activities, for the approximately 600 students in the College of Earth, Ocean, and Environment (CEOE). The College includes three academic units: the departments of Geography & Spatial Sciences and Earth Science, and the School of Marine Science and Policy. The Senior Assistant Dean will operate under limited direction of the Dean of the College and work closely with the Department Chairs, the School Director, the College Business Officer, and other administrative staff, and supervises the Assistant Dean for Graduate Services and the College’s Academic Advisor. The Senior Assistant Dean serves as a primary resource for all students and faculty about matters concerning degree requirements, curriculum options, and academic policies in all stages of student progression through the college. These include services for prospective students, registration controls, current student services, degree audits and certification of degree requirements for graduating students.

The Senior Assistant Dean plays a critical role in enrollment management in the College, from recruitment to retention through cultivation of alumni relationships. The Senior Assistant Dean coordinates staff and faculty participation in College and University-level initiatives. In addition, the Senior Assistant Dean cultivates a cohesive academic community, including faculty and students.

• →Lead the Student Success Center for the College of Earth, Ocean, and Environment.
• →Manage student services and advisement for all academic units in the College.  Monitor the progress of all students and implement and enforce policies and procedures regarding student progress.
• →Supervise the staff of the Student Success/Services center
• →Provide guidance to faculty members to help mitigate student issues, including academic and personal challenges. This includes providing internal and external referrals and interpreting university and college policy.
• →Develop strategic initiatives to increase visibility and growth of CEOE academic programs through establishing and cultivating relationships with high schools and community colleges.
• →Serve as ex-Officio member of the CEOE Academic Council, the Department of Geography & Spatial Science’s Environmental Council, the School of Marine Science & Policy’s Director’s Council, and the School of Marine Science & Policy’s Undergraduate Committee. Participate in meetings of the Dean’s Advisory Council. Serve on other College committees as requested.
• →Represent the college on several University-wide committees, including the Deputy Provost’s Academic Advising group, Enrollment Management groups, the Assistant/Associate Deans group, as well as Ad Hoc committees as requested by the Dean or University administration.
• →Serve as College liaison to the University’s Registrar’s Office and University Admissions Office, Graduate College., Global Programs and Services, University Assessment Office, Student Financial Services, the Career Services Center, and Student Health Services. This contact involves the exchange of information, giving advice about a program or policy, promoting the College, and referring students to additional services.
• →This contact includes monitoring course scheduling and registration controls to make recommendations for changes, as needed.
• →Serve as the College’s graduate liaison to interpret and administer University academic policy to graduate and undergraduate students, faculty, and advisors (withdrawal, medical leave, academic leave, meet students experiencing academic difficulty, probation, dismissals, authorize change of grades, change of major and other requests, Dean signature authorization).
• →Prepare reports on behalf of the College as it relates to all aspects of student education and research.
• →Manage the Curriculog and curriculum approval process.
• →Ensure academic advisor is completing undergraduate senior checkouts, maintaining course substitutions, and certifying students for graduation, assuring that all requirements are met.
• →Identify at-risk students and formulate intervention plans to be carried out by the appropriate College representatives. Represent the College and ensure departmental representation in all admission and recruitment activities for the university including, but not limited to Blue and Golden Saturdays, Decision Days, and New Student Orientation. 
• →Communicate and meet with students to discuss, resolve and provide referrals as needed for academic and personal problems. Review special student requests and/or exceptions.
• →Serve as the College representative to the University Committee for Undergraduate Records and Certification (CURC). This includes presenting petitions to the CURC and providing academic interventions and referrals for students.
• →Originate and coordinate requests for Academic Renewal and approve requests for re-admission.
• →Membership and attendance at Graduate College Council, Graduate College Graduate Directors, and Graduate Services Network monthly meetings. Hold monthly meetings with CEOE graduate directors.
• →Coordinate meetings and updates with undergraduate faculty program coordinators.
• →Work with departments to manage deadlines for thesis/dissertation/ELP submission and then ensure that deadlines are communicated to students and faculty for Applications for Advanced Degree and submission of theses and dissertations to meet college signature deadlines and submission to the Graduate College. Hold workshops about requirements for timely completion of dissertations/theses.
• →Monitor and report on admissions for each department in the college. Make recommendations to the College, departments, and school regarding admissions, recruitment, and retention initiatives.
• →Represent the Dean’s Office at various receptions and activities, as needed.
• →Collaborate with the College’s Development Officer to build a community of giving and alumni engagement with current students.
• →Oversee the recruitment, advising, and matriculation of students in the ESM program. This will include enrollment, course selection, academic advising, assisting students to find a research faculty advisor, and towards degree completion.
• →Partner with Career Services to develop programming for environmental careers, graduate schools, internships, and skill-building.
• →Maintain close relationship with the Environmental Public Education Office to promote student events and success stories. 
• →Perform other job-related duties as assigned.

• Master’s degree and six years related experience, or equivalent combination of education and experience.  
• Advanced knowledge and understanding of best practices in academic advisement, development, and retention issues, trends, and programs at the university level.
• Advanced knowledge of University curriculum, academic policies and procedures, and student services resources.
• Knowledge of computerized student information systems and database management.
• Knowledge and understanding of community outreach and student recruitment principles and techniques.
• Skills in budget preparation and management with the ability to develop financial tools, manage resources, and analyze data, preferably in a higher education institution. 
• Knowledge and the ability to interpret and explain higher education laws, regulations, policies, and procedures.
• Ability to plan, develop, and implement strategic plans and programs.
• Supervisory experience preferred.
• Experience and knowledge of academic program planning, development, and administration.
• Skilled in organizing resources and establishing priorities.
• Ability to make administrative and procedural decisions and judgments.
• Ability to foster a cooperative work environment.
• Ability to work with a wide range of constituencies in a diverse community including faculty, students, and staff.
• Ability to develop and implement short- and long-range goals.
• Strong interpersonal and written and verbal communication skills.
• Proficient knowledge of and experience with a wide range of computer software.
• Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds.
• Committed to fostering a workplace culture of belonging, where diversity is celebrated, and equity is a core value.

• Ability to travel to professional meetings and other external events.

Notice of Non-Discrimination and Equal Opportunity
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VI and VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

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