HR Generalist – Bilingual (English/Spanish Required)

Position Overview

The HR Generalist leads and oversees the company's human resources function, providing strategic and hands-on support across recruitment, employee relations, performance management, compensation and benefits, compliance, policy development, and HR administration. This role partners closely with leadership to develop HR programs, ensure compliance with employment laws, foster a positive workplace culture, and support organizational growth while maintaining accurate HR records and systems.

*** Bilingual English/Spanish Required. Candidates must be fluent in both English and Spanish to effectively communicate with employees and management.

*** No remote option for this position.

*** This role requires daily on-site presence; therefore, only local applicants will be considered.

*** This role is not eligible for visa sponsorship. Candidates whose work authorization requires an employer to participate in E-Verify (such as F-1 STEM OPT) are not eligible for this position.

Key Responsibilities

Recruitment Process & Talent Acquisition

• Build the company's recruitment framework, including job posting standards, screening criteria, interview structure, and selection processes.
• Partner with hiring managers to implement the new process and ensure consistent, equitable hiring practices.
• Create onboarding workflows, documentation, and training materials for new hires.

Employee Relations Framework & Advisory Support

• Develop the company's Employee Relations (ER) process, including investigation protocols, documentation standards, and resolution pathways.
• Provide guidance to managers on performance concerns, conflict resolution, and policy interpretation.
• Conduct investigations and document findings using established ER procedures.
• Communicate effectively with English- and Spanish-speaking employees regarding HR policies, workplace concerns, and employee relations matters.

Performance Management & Compensation Structure Development

• Design the organization's performance management system, including review cycles, evaluation tools, and manager training materials.
• Create compensation guidelines, including pay structures, merit increase criteria, and bonus eligibility frameworks.
• Advise leadership on compensation decisions using market data and internal equity considerations.

Benefits Administration

• Administer employee benefits, including health insurance, open enrollment, new-hire enrollments, qualifying life events, and terminations.
• Serve as the primary contact for employee benefit questions and vendor coordination.
• Develop new benefit programs (e.g., maternity leave, wellness initiatives) based on organizational needs and compliance requirements.

HR Operations & Compliance

• Maintain HRIS data integrity (BambooHR) and ensure accurate employee records.
• Develop HR reporting dashboards for turnover, headcount, recruiting metrics, and compliance tracking.
• Ensure compliance with federal and state employment laws, including FMLA, ADA, wage and hour regulations, and required reporting.

Training & Manager Development

• Create and deliver HR-related training for managers and employees, including topics such as performance management, interviewing, documentation, and policy compliance.
• Provide ongoing coaching to leadership and managers who do not have HR backgrounds.

General HR Administration

• Maintain HR documentation, correspondence, and filing systems.
• Support employees with HR inquiries and ensure timely, accurate responses in English and Spanish.
• Continuously evaluate HR processes and recommend improvements to enhance efficiency and compliance.

Required Skills and Qualifications

• Bilingual proficiency in English and Spanish is required. Candidates must be fluent in both languages and able to communicate effectively with employees and management on HR-related matters.
• Bachelor's degree from an accredited college or university in Human Resources, Business Administration, or a related field required.
• Two (2) to five (5) years of progressive experience in a Human Resources Generalist position. Experience supporting a small business environment is preferred. Experience with BambooHR or similar HRIS systems is a plus.
• Professional certification (such as SHRM-CP, CIPD, or PHR) is an advantage.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and HRIS databases.
• Ability to generate reports and analyze basic HR data.
• Strong written and verbal communication skills to interact professionally with employees and management.
• Ability to present information clearly and tactfully.
• Superior time management, multitasking, and prioritization skills.
• Ability to work effectively under pressure and meet deadlines.
• Attention to Detail: Accuracy in record-keeping and compliance documentation is essential.
• Ability to build rapport with staff, maintain confidentiality, and handle sensitive situations diplomatically.
• Resourceful approach to resolving issues, answering employee questions, and adapting to changing circumstances.
• Commitment to ethical conduct, data protection, and adherence to company values.

Competency

• Bilingual Communication (Required) – Fluent in English and Spanish, with the ability to communicate HR policies, employee benefits, and workplace matters effectively in both languages.
• Detail-Oriented – Ensures accuracy in employee files, compliance reporting, and HR records.
• Analytical Thinking – Identifies discrepancies in time tracking, PTO, and compliance reports.
• Communication – Provides clear guidance to employees and supervisors on HR policies and procedures.
• Collaboration – Works closely with department supervisors and leadership to resolve employee issues.
• Adaptability – Handles a variety of HR tasks, projects, and urgent issues effectively.

Job Details

Job Type: Full-time

Salary: $60,000 annually

Work Location: In person – Plano, TX

Schedule: Monday to Friday, 8-hour day shift