KidZone Team Leader

Are you a natural Leader who loves working with children and enjoys helping a team succeed? We're looking for an enthusiastic, dependable, and organized individual to take on the role of KidZone Team Leader!

This is an exciting opportunity to make an even greater impact in our KidZone by helping create a fun, welcoming, safe, and organized environment for children, families, and staff. In addition to engaging with children through games, crafts, and activities that promote youth development, the Team Leader will serve as a resource and point of communication for fellow staff members, parents, and the Youth & Family Program Director.

Join us in creating a KidZone experience where children feel welcomed, parents feel confident, and staff feel supported!

Be a difference maker, with the YMCA of Greater Toledo. We are a Cause Driven community of collaborative, bold, fun, dedicated individuals, whose passion is the many children we guide, teach, and protect every day. Here, you'll find a dynamic environment and culture that is open, friendly, welcoming, and collaborative. Are you ready to be an inspiring, innovative force that makes a difference in the lives of children? Their future begins now. And so does yours.

As a KidZone Team Leader at the Y, you'll have the opportunity to be a positive role model for children while providing additional Leadership and support to the KidZone team. Along with the daily responsibilities of a KidZone Attendant, you'll help ensure that our space operates smoothly, remains organized, and provides an exceptional experience for children and families.

Your responsibilities will include:

• Team Support & Communication: Serve as a go-to resource for KidZone staff, helping answer questions, communicate daily needs, and provide guidance and support to team members.
• Leadership & Accountability: Help promote consistency among staff by encouraging teamwork, professionalism, and adherence to YMCA policies, procedures, and expectations.
• Room Organization, Cleanliness & Environment: Take an active Leadership role in maintaining a clean, organized, safe, and welcoming KidZone environment. Oversee the organization and upkeep of toys, equipment, supplies, and activity areas. Assist with toy rotation, monitor inventory and supply needs, and ensure the room is properly set up and ready for daily use. Help establish and maintain consistent organization and cleanliness expectations among the KidZone team, taking initiative to identify and address areas that need attention.
• Parent & Family Communication: Serve as the first point of contact for routine parent questions, feedback, and concerns. Help address situations professionally and appropriately while communicating significant concerns or issues to the Youth & Family Program Director.
• Director Communication: Act as a communication link between KidZone staff and the Youth & Family Program Director, helping ensure questions, concerns, scheduling needs, and important updates are communicated in a timely manner.
• Daily Operations: Help identify areas of improvement, anticipate daily needs, and assist with maintaining smooth and efficient KidZone operations.
• Youth Engagement: Continue to actively engage with children through games, crafts, and activities that encourage learning, creativity, social development, and positive interactions.

Your Leadership will help create an environment where children can learn, play, and grow while parents and staff feel supported and confident in the care we provide.

To excel as a KidZone Team Leader at the Y, you'll need a genuine passion for working with children, a positive attitude, and a desire to help others succeed. We're looking for someone who demonstrates initiative, takes pride in their work, and is comfortable taking on additional responsibilities.

The ideal candidate will have:

• Strong communication and interpersonal skills, including the ability to communicate effectively with children, parents, and fellow staff members.
• Leadership qualities and the ability to serve as a positive role model for others.
• Strong organizational skills and attention to detail.
• The ability to approach parent questions and concerns with patience, professionalism, and good judgment.
• A dependable, proactive attitude and the ability to recognize and address needs without always being asked.
• The ability to work collaboratively while also taking ownership of assigned responsibilities.
• A commitment to creating a safe, clean, welcoming, and engaging environment for children and families.
• Either AM or PM/weekend availability.

Previous experience working with children and/or in a Leadership or team-support role is preferred.