Customer Development Representative (Health Care Providers)

Hello! Please give this job description a thorough perusal before you decide to apply. There are aspects that will immediately knock you out of contention and we don’t like raising hopes unnecessarily. For example: if getting past gatekeepers sounds like a grind instead of a puzzle, or recording interactions in our CRM comes off a chore vs. an opportunity to grow our knowledge base, you’re sadly not the human we’re looking for. And note the difference between Tablestakes requirements and What Makes You Shine! 

Cover letters are welcomed, appreciated, and reviewed (by a human). 

Applicants must reside in the States. We cannot facilitate VISAs.

Location: 100% Remote w/ occasional in-person meetups 

• →Engage, educate, and activate targeted HCPs with our Samples functionality.
• →Guide providers through the sample request process and identify reorder opportunities proactively.
• →Consult HCPs and office staff to improve access and adherence.
• →Deliver high-touch service via phone, Zoom, and email, using a strategic, consultative approach to maximize utilization.
• →Analyze utilization data to identify opportunities for follow-up, expanded service use, and retention.
• →Partner with internal cross-functional teams to refine scripts, outreach cadences, and follow-up workflows.
• →Document all activities in CRM with a focus on call outcomes, follow-ups, and value attribution.
• →Provide real-time product feedback to internal functions
  
  

- We have a really good shot at denting a critical shared universe and improving the lives, and careers, of millions of HCPs, patients, and their families (...and even their pets!) by getting fellow humans on medications faster.

- We hire adults with a Trust-first/It's All Life philosophy

- We have some great benefits for a firm at our stage: 401(k) w/matching, commute from your kitchen (or camper van), Open PTO (which leaders use!), remote stipend, yearly education budget, fertility and family building support, caregiving assistance, and enhanced primary care coverage, and of course, health insurance. We pay 90% of premiums and fully fund the HSA option deductible.

 - Work and learn from some of the smartest yet humblest and respectful people in the business

- We’re (objectively) way better looking than our competitors  :-)

• 5+ years of HCP-facing sales or account management experience in healthcare, pharmaceuticals, or specialty services.
• Proven success in driving prescription growth and service utilization.
• Excellent communication, problem-solving, and organizational skills.
• Highly proficient with CRMs and virtual engagement tools (e.g., HubSpot, Zoom).
• Self-starter with a passion for improving the provider and patient experience.

PrescriberPoint is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics.