5d ago

Access Center Specialist

Genesis Healthplexmid

Other

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Quick Summary

Overview

GENESIS HEALTHCARE SYSTEM In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional,

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In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always.

Work Shift:

Varied Shift (United States of America)

Scheduled Weekly Hours:

Department:

Patient Access Center

Overview of Position:

The Access Center Specialist is the initial point of contact for referring physician and providers for all patients that are accessing physician and medical services. This position has the critical responsibility of providing all callers with support for appointment scheduling, physician and provider referrals, by triaging incoming phone calls and complete necessary outbound phone calls. Other essential responsibilities include patient appointment scheduling, maintenance of provider patient schedules, managing patient worklist and to electronically process incoming faxes.