Emergency Services Dispatcher

Location:

Our Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location. You will dispatch both emergency and routine calls for service, while also building a rapport with residents and visitors by providing personalized customer service and hospitality. Make a difference in people's lives and become part of a team that makes safety a top priority.

• Track all pertinent information during your shift, and initiate the first level of the incident report for Security and Emergency Services Officer completion
• Monitor the Emergency Call System for independent living 
• Track the status of residents involved in emergency situations
• Monitor Fire Alarm System
• Dispatch ambulance, private ambulances, or 911 as needed

• →Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred
• →Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and new challenges
• →Effective communication skills with residents, visitors, and staff at all levels

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Ashby Ponds is a beautiful 132-acre continuing care retirement community in Loudoun County, Virginia. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Ashby Ponds helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.