Manager, CE Operations — Northwest Community

• Position: Manager, Clinical Engineering Operations
• Multiple Locations Available: Northwest Community Hospital
• Full Time/Part Time: Full time
• Hours: Days; Regular hours of operation

This role supervises day-to-day repair, preventive-maintenance, and service activities of in-house Clinical Engineering technicians at one or more assigned Endeavor hospitals. Assigns scheduled and unscheduled work, manages technician schedules and performance, owns equipment service quality and uptime at the site(s), and serves as the primary CE point of contact for clinical customers and site leadership. Has direct control of medical-equipment maintenance across a typical installed base of $100M–$300M IAV.

• →Manages financial operating budget for equipment inventories valued between $99 million and $275 million
• →Oversees Biomedical and Imaging service FTEs. Ensures compliance with regulatory and accreditation standards for the Clinical Engineering program
• →Collaborates with clinical, operational, and medical staff to improve operations and resource management
• →Identifies and escalates issues, communicating actionable recommendations to relevant leaders for quick resolution
• →Designs and directs the work of the team(s). Selects, coaches, and develops team(s). Sets clear expectations to inspire and motivate the team. Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary
• →May develop and/or recommend operating and capital budgets and controls expenditures within approved budget objectives
• →Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business

• →Education:

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  • →Required: Associate's degree (or equivalent experience) in Electronics, Computer Science, or Biomedical Equipment Technology.
  • →Preferred: Bachelor’s degree

• →Experience:

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  • →Required: 5 years CE experience, working on multiple classes of medical equipment, with demonstrated knowledge of corrective and scheduled maintenance practices; 3+ years as a lead or supervisor in a technical environment.

• →Unique or Preferred Skills:

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  • →Strong human relations and analytical skills. Self-driven with the capability to schedule, organize, and manage staff independently.
  • →Proficient in translating technical analysis for management reporting, communicating with organization and vendor executives, hospital teams, and team members, and problem-solving using information from various sources.
  • →Understanding of hospital operations related to patient care equipment and urgency in managing service events.
  • →Skilled in Microsoft Office and document preparation for analysis.
  • →Knowledge of relevant regulatory, accreditation, codes, and standards.
  • →Efficient in time and resource management in a complex environment with multiple dependencies and tight deadlines.
  • →Technical: CMMS/Work order systems
  • → Very heavy work work (exerting in excess of 100 lbs. occasionally, and/or in excess of 50 lbs. of force constantly to move objects.)