Claim Benefit Specialist

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

CVS Health is currently looking for a highly motivated candidate who can effectively and accurately review and rework sensitive, complex medical and hospital claims for our rework project department. They will work closely with other members of the Commercial Services Operations team providing root cause analysis and precise resolution of affected claims. The candidate is responsible for ensuring the rework project claims are resolved accurately, interfaces with appropriate areas, and is handled by the rework project due date.

The candidate will serve as a medical/hospital claim processor for rework projects, compliance, and complex issues for a specific provider/network or large-scale rework projects generated as a result of plan sponsor issues, release fallout and/or legal/regulatory/compliance concerns.
 

• • Minimum 1 year of experience in medical claims processing, healthcare billing, revenue cycle operations, or a related healthcare administrative role.
  • Strong analytical and problem-solving skills with the ability to research and resolve complex claim issues.
  • Proven ability to manage multiple priorities while meeting quality and turnaround time expectations.
  • Strong attention to detail and commitment to accuracy.
  • Proficiency in Microsoft Excel, including sorting, filtering, and basic data analysis.
  • Demonstrated ability to work effectively in a fast-paced environment while adapting to changing business needs.

• • Experience working in healthcare, insurance, claims processing, medical billing, or customer service.
  • Knowledge of medical terminology, insurance benefits, or healthcare operations.
  • Experience using computer systems to research and resolve customer or claim-related issues.
  • Ability to work independently and collaboratively in a team environment.
  • Strong organizational and time management skills.
  • Demonstrated adaptability and willingness to learn new processes and systems.

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.