Oficial de Pagamentos Domesticos

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Job Summary

Estas actividades consistem na gestão e monitoria de transacções e pagamentos, garantindo que todas as instruções recebidas estejam em conformidade com os requisitos de processamento, através da validação de dados, contas, mandatos, assinaturas autorizadas e documentos de identificação. Incluem ainda o registo e submissão de instruções em sistema, tratamento de pagamentos rejeitados, acompanhamento de pagamentos processados via RTGS e ACH, análise de volumes e valores, identificação e resolução de pagamentos pendentes, realização de análises de causa raiz e planos de remediação, validação de imagens de cheques, monitoria de pagamentos salariais, processamento de devoluções a clientes, suporte às equipas de Front e Middle Office durante implementações e elaboração de relatórios estatísticos mensais para apoio à gestão e controlo operacional.

• Transaction monitoring - proactively manage milestones.
• Perform fit for processing checks to ensure the accurate processing of All Fit for Processing Applications received from the Branch - ensuring all information meets the required standards for all respective ABSA reporting model, 
• Verify the associated account numbers in system against mandate and credential
• Verify the authenticity of ID and credentials based on authorized signatures
• Enter the details in ADEC and submit for approval
• Process rejected payments and confirm if its good for processing
• For processed payments, check in the RTGS or ACH and analyse the volume and values
• Validate the reason of outsading payments, and contact the responsible area for the appropriate remediation
• Do the root cause and remediation plan for oustading itens
• Ensure the amount at cheques images match with cheques file received.
• Monitor the salary payments 
• Process the rejection to the customers account
• Provide Front & Middle office support – participate in implementation as support to the Front & Middle Office.  
• Prepare the Monthly report (Statistics)

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)