Customer Support Specialist (f/m/d)

Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for a Customer Support Specialist (f/m/d) for the Norderstedt, Germany facility. 

In this exciting role, you will coordinate customer inquiries and ensure timely delivery of spare parts and chemicals by working closely with suppliers, customers and a variety of internal departments. Your responsibilities include tracking orders, managing delivery requirements, and resolving any issues to support smooth and efficient service.

• →Successful completion of a commercial training within logistics, wholesale or another related field
• →2+ years of relevant professional experience in customer service in the aviation and/or wholesale sector
• →Prior experience within after sales or order resolution in a customer facing role
• →Business fluency in German and English

• Proficiency in working with common ERP and CRM tools. Particularly SAP and Salesforce
• Proficiency with the MS Office package, especially Excel
• Familiarity with working for an international customer base
• Ability to work in a fast-paced environment across multiple time zones and manage competing priorities
• Enjoyment of daily customer contact and working independently

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.