Team Leader - Arnotts Dublin

CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.

“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.

Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, make up and skincare creations.

Alongside the Account Manager, you take responsibility for and manage the Fragrance & Beauty CHANEL account efficiently and effectively, promoting business objectives as appropriate and ensuring that the team and the account achieve and exceed set sales targets by providing a tailored, memorable client experience.

• Build the account by achieving and exceeding sales targets, developing the business to increase sales volume and productivity
• Play an integral part in building CHANEL’s portfolio of clients through data capture in line with the brand’s expectations
• Take responsibility for driving the sales contribution to the overall performance on the counter 
• Lead by example, motivating individual as well as team performance to reach/exceed set targets, demonstrating and encouraging reliability and flexibility as the business demands
• Train and direct the team efficiently, organising motivational and informative team meetings and briefings regarding products and procedures as appropriate

• →An approachable, collaborative and team focused approach 
• →Ability to build relationships quickly and create a team spirit, with a flair for collaboration  
• →Ability to demonstrate enthusiasm for selling, flair for the product and excitement for providing customer satisfaction

• Working in a highly collaborative environment that encourages people to perform at their best 
• Creating an inspirational and supportive work environment for your team 
• Thriving in an environment where personal growth is encouraged  
• Using empathy to understand clients needs and identifying opportunities 
• Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:
  • Restoring Nature and Climate
  • Investing in Circularity
  • Advancing dignity and prosperity
  • Promoting the autonomy of women