IT Support Specialist

Albania·Tiranamid

Customer Support SpecialistCustomer

2 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Provide technical support to onsite and remote end-users following established industry best practices. Provide administrative service and support for servers, desktop computers, switches, firewalls,

Technical Tools

Customer Support SpecialistCustomer

Revenued Albania is the rapidly expanding Tirana branch of Revenued, LLC, a fintech company founded by leaders in the U.S. alternative small business financing industry. Since Revenued Albania's start, we have been committed to offering top-tier talent opportunities in Sales, Customer Service, Debt Collection, Legal Services, Underwriting, Marketing, Data Science, and Technology.

At Revenued Albania, we not only attract exceptional talent but also provide competitive compensation and benefits, including private medical insurance, ongoing training, performance bonuses, transportation, and real opportunities for career growth. Our modern offices are located in the ETC Business Center, featuring sweeping views of Tirana, with convenient access to an attached shopping mall, food court, bars, and more.

Join us and become part of a thriving fintech company, where you can work alongside ambitious, career-driven professionals. Don’t miss your chance to grow with us!

We are looking for an IT Support Specialist to join our team. In this role, you will provide the organization with information technology support to optimize operational efficiency. Your primary duties will include resolving technical issues, maintaining hardware and software installations, and improving IT systems

Responsibilities

~1 min read

→C1 Proficiency in both written and spoken English.
→A Bachelor's degree in computer science, information technology, or similar.
→2-4 years of related experience or related certifications in lieu of a degree,
→Experience with setting up, configuring & troubleshooting PC hardware and Chrome OS Devices.
→Experience with Microsoft Windows 11;
→Experience with Microsoft O365 (Outlook, Word, and Excel);
→Familiar with Chrome OS, Microsoft Windows Server 2016/2019/2022, and Microsoft Active Directory.
→Experience with administering cloud-based SaaS applications like Google Workspace, O365, Slack, etc.
→Understanding of TCP/IP Networking.
→Experience using helpdesk ticketing systems;
→Experience installing, maintaining, and deploying Printers/Scanners;
→Experience with Internet Browsers such as Edge, Firefox, and Chrome.
→Ensure the security of our systems and foster a culture of enabling users and encouraging compliance with policies
→Skilled at multitasking; able to coordinate, organize, prioritize, and execute responsibilities in the face of conflicting priorities and unexpected situations;
→Strong interpersonal and relationship-building skills;
→Familiarity with installation, maintenance, configuration, and deployment of Printers and Scanners.
→In-depth knowledge of computer hardware and software, and Advanced knowledge of database maintenance and system security.
→Active listening skills.
→Communicating complex information in digestible amounts.

We thank you for your interest in career opportunities with Revenued Albania. Due to the high volume, only those candidates selected for an interview will be contacted.