Patient Support Representative

United StatesNormalmid

Customer SupportCustomer Service Representative

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Quick Summary

Key Responsibilities

Answer multiple line phone system, forwarding calls to appropriate location or handling calls personally when appointments are needed.

Requirements Summary

$16.00 - $21.00 per hour CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate,

Technical Tools

Customer SupportCustomer Service Representative

Our Community Care Pediatrics Saratoga office is hiring a full-time Patient Support Representative to join their team! The hours will vary within the times of: Monday-Thursday 7:30am-6:40pm, Friday 7:30am-5:00pm, and Saturday 7:30am-11:40am.

The primary responsibility of this role is to answer phones in a high-volume call center, and to schedule appointments.

Responsibilities

~1 min read

→Answer multiple line phone system, forwarding calls to appropriate location or handling calls personally when appointments are needed.
→Remove messages from phone system and return calls to patients as needed.
→Cancel and reschedule patients when necessary.
→Schedule appointments for patients, following office protocols for access to care.
→Document verbal conversations and information into patient record in an accurate, legible and timely manner.
→Transfer/retrieve office phones to/from answering service.
→Answer overflow of phone calls and direct appropriately.
→Process incoming telephone calls/messages based on office policy and procedure.

If you are interested in this opportunity and have the desired qualifications, please Apply Now!

What We Offer

~1 min read

CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.

CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.

✓High school graduate or equivalent with additional education desirable.

✓Minimum of one year work experience.

✓Strong computer skills.

✓Knowledge of medical terminology and office procedures preferred.

✓Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers, and external customers.

✓Ability to communicate clearly and concisely.

Location & Eligibility

Where is the job

United States

On-site within the country

Who can apply

About this job

Pay per year: ≈ $33,280–$43,680 a year; 1% above the $38,168 median for Customer Service Representative jobs on Jobera (2,351 salaries).
Who can apply: United States
Posted: Today
Employer: has 99 open jobs on Jobera.