Director of Integration & Operational Excellence

We're Scan.com. We're building America's national imaging network: the infrastructure that connects patients, providers, and payers to faster, better-value diagnostic imaging. Thousands of patients move through our platform every day, and each is a real person waiting for an answer to a healthcare concern. We exist to get them that answer faster.

We manage the medical imaging pathway end-to-end. Providers order through a single point of entry, and from there, we run the entire medical diagnostic pathway. Managing the full pathway, rather than brokering pieces of it, is what lets us deliver imaging faster, at higher quality, and at a lower cost than the fragmented status quo.

We're looking for a Director of Integration & Operational Excellence at an exciting time. We've raised over $200m in funding to date, reached profitability, and are growing 100% year on year.

Millions of people wait too long for a diagnosis. Come help us fix that.

You'll report to our Chief Operating Officer and Co-Founder and work closely with the CEO, Corporate Development, our CFO and leaders across Operations, Commercial, Product, Technology, People and Clinical. Your mandate is to make acquisitions work in practice and build the operating capability that allows Scan.com to integrate businesses repeatedly as we grow.

You'll join before upcoming acquisitions close, learn how Scan.com operates, and help prepare both our business and acquired teams for integration. You'll own the integrated plan, budget, dependencies, and delivery cadence from operational diligence through Day 1, the first 100 days, and the handover to business-as-usual owners. Functional leaders retain accountability for decisions in their areas; you'll hold the overall plan together, drive execution, and bring unresolved trade-offs to the COO.

Success means retained customers and referral relationships, uninterrupted patient service, reliable billing and collections, and measurable improvements in operating performance.

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    Prepare a founder-owned imaging business for Day 1, retaining key relationships while aligning financial reporting and collections.

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    Build a carve-out plan that identifies essential staff, systems and shared services, with costed transitional arrangements and clear exit dates.

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    Validate referral-level unit economics and center capacity before moving new patient volume onto Scan.com's network.

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    Reconcile an acquired company's billing and receivables data, establish collection baselines and resolve issues before a systems migration.

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  Equity

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  Flexible remote or hybrid work options

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  Dedicated personal development budget

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  Medical, vision, and dental coverage

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  28+ days of paid time off across PTO and wellbeing days, so you can show up at your best

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  Paid parental leave

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  401k retirement plan

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  All the equipment you need to do your best work

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  Inclusive, people-first policies designed by our team, for our team

Your ramp begins inside Scan.com, before an acquisition closes. The timing of live integrations will depend on the deal pipeline; preparation and operating improvement start immediately.

• Customer, referral volume, and key-employee retention.

• Patient access, scheduling performance and report turnaround through transitions.

• Billing accuracy, cash collections and receivables performance.

• Realized margin improvement and synergies, validated with Finance and measured against integration costs.

• Delivery against agreed budgets and milestones, followed by a successful handover to operational owners.

You don't need to meet every criterion. We are looking for someone who has personally led acquisitions through operational integration and can show what changed after close.

Scan.com is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences.

We are opposed to all forms of unlawful treatment and discrimination.

Our ambition is for our team to be representative of society's diversity, and for every employee to feel respected and able to bring their best selves to work.

If you need an accommodation to apply or interview, contact us at people@scan.com.

We look forward to receiving your application!