GCCS-J Field Service Representative (COP Manager / Link-16)

Title: GCCS-J Field Service Representative
Location: MacDill AFB, Tampa, FL (Onsite; AOR travel as required)
Type: Full-time, W2
Salary: $80,000 – $95,000
Clearance: Active TS/SCI required

WHAT YOU'LL WORK ON

Keep the U.S. Central Command (USCENTCOM) Common Operational Picture (COP) accurate and running. From MacDill AFB and forward locations in the USCENTCOM Area of Responsibility (AOR), you'll operate and sustain the Global Command and Control System–Joint (GCCS-J) across U.S. and Coalition networks, managing tracks and sensor data around the clock for joint operations and exercises.

WHAT YOU'LL DO

• Operate GCCS-J terminals, Agile Client, Google Earth, SA synchronization tools and C2 PC gateways to manage the USCENTCOM COP
• Serve as COP Manager on a 24/7 watch team: direct theater joint track/data coordination, manage the theater-wide GCCS-J COP database across U.S. and Coalition networks, and build C2 products for high-priority tasking
• Implement COP architectures for exercises and real-world JTF operations, integrating sensor data from theater COP Correlation Sites (CCS) and coordinating data link interfaces
• Apply and evaluate COP directives, TTPs, OPTASK Link and COP messages, and help build operator training documentation
• Visit sites, troubleshoot for operators, and administer GCCS servers locally and remotely, including at forward-deployed locations
• Submit weekly customer support reports and represent USCENTCOM at GCCS-J/COP working groups and conferences

MUST-HAVES

• Bachelor's degree and 6+ years of relevant experience, or 8+ years of direct experience in lieu of a degree
• Active TS/SCI clearance at start of work (interim not accepted) and U.S. citizenship
• Strong working knowledge of GCCS-J, Agile Client and COP/CTP management, plus joint operations and Joint C2 systems
• Working knowledge of Tactical Data Links (Link-16, Link-11) and information sharing solutions (RM, CPN, TNE)
• Understanding of complex comms architectures, Risk Management Framework (RMF) and cross-domain solutions (CDS); able to obtain elevated privileges on DoD networks
• Clear writing and briefing skills for senior U.S. and Coalition defense audiences
• Able to work a 24/7 watch rotation, deploy forward for 60–120 days, lift up to 70 lbs, and obtain an international driver's license

NICE-TO-HAVES

Tasker Management Tool (TMT) · Staff action officer writing · SharePoint · STE/VoIP/VTC · GCCS system administration · Familiarity with Middle Eastern culture and customs

WHY VIVSOFT

• 100% employer-paid medical, dental and vision for employees
• 401(k) with employer match
• Flexible PTO plus 11 paid holidays
• Training and certification reimbursement
• Long-term role on a 4+ year program, with forward-deployed and Coalition engagement opportunities

ABOUT VIVSOFT

VivSoft solves complex federal problems with emerging and open technologies. We build secure software factories based on DoD reference designs and NIST frameworks, delivering AI/ML, data science, and microservices for DoD, healthcare, and civilian agencies.