Customer Experience Associate

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you’ll be a part of something great- we give back 2/3rd of our earnings annually to the military community. We also offer flexible scheduling, a great benefits package, training, and career advancement and development. So what can you expect as a Customer Experience Associate at the Exchange?
 Greet every customer with eye contact and smile in your authentic way
 Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
 Complete transactions accurately and efficiently while engaging customers in appropriate conversation
 Help customers by following the proper procedure for bagging merchandise and moving large or heavy items We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
 Able to learn and adapt to current technology needs
 Able to think quickly on the spot to answer customer questions
 Able to lift 20 pounds
Additional Qualifications/Requirements:
 Willing to cross-train and work in other areas of the store, as needed
 Must possess a welcoming and helpful attitude toward customers and other team members
 Cash handling experience preferred
 Excellent communication skills
 Basic computer skills
 Retail experience preferred.

Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.


If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. WE ARE LOOKING FOR APPLICANTS THAT WILL BE SELL A VARIETY OF MERCHANDISE TO CUSTOMERS USING SALESMANSHIP, COURTESY AND FRIENDLINESS IN OUR HBC DEPARTMENT. CANDIDATE WILL WORK 20 HOURS PER WEEK. REQUIRED TO WORK EVENINGS, WEEKENDS AND HOLIDAYS AS ASSIGNED. THE APPLICANT MAY WORK A CASH REGISTER OR OTHER SALES RELATED EQUIPMENT, BALANCE DAILY FINANCIAL TRANSACTIONS. THEY WILL ALSO PRACTICE LOSS PREVENTION PROCEDURES, STOCK AND CLEAN WORK AREA AND OTHER RELATED RETAIL DUTIES AS REQUIRED. YOU SHOULD BE NOTED FOR PERSONAL SERVICE, CONCERNS FOR CUSTOMERS, AMIABLE DISPOSITION AND KNOWLEDGE OF AAFES/RETAIL POLICIES AND BUSINESS PROCEDURES.