Executive Meeting Manager

Provide the highest levels of customer service to internal partners and external clients at all times.

Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear
and concise communiqué that is representative of Concord Hospitality via all avenues of communication.

Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be
organizationally savvy with a keen focus on detail.

Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel.

Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track,
detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room
blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract
clauses, group resumes, event orders and BEO’s, billing details, and other integral aspects of groups and events.
Gain knowledge of hotel’s food and beverage products, pricing and presentation, and learn about the hotel’s
function space, audio visual, and any other details related to event success.

Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as
understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues.

Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.)
and understand the hotel’s sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.).

Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.

Be willing and able to attend customer functions as needed.

Work to consistently meet the goals and performance metrics as required for this position, as outlined by hotel brand,
Concord, your Regional VPS, and your supervisor.

Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, and other
communications required for this position. Also prepare for and participate in client site visits, tasting panels, pre-and post-cons planning meetings, networking, and other customer-centric meetings as necessary.

Our culture is based on our five Cornerstones and they are what we consider our foundation:  Quality, Integrity, Community, Profitability, and Fun.  It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. 

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Salary Range: $24.04 to $28.80 per hour + BONUS!