Senior Field Compensation Representative

The Senior Field Compensation Representative is responsible for providing quality customer service to field office, producers/representatives, and other partners on complex customer service inquiries/requests. This position is accountable to ensure internal and external records are completed accurately and timely within regulatory guidelines.

• This is a hybrid role working partially in-office (Cincinnati) and partially from home.

 

What you do:

• Manage the producer/agent lifecycle, including onboarding, contract administration, servicing activities, agent-of-record changes, and ensuring compliance with company policies, procedures, and regulatory requirements.
• Serve as a trusted resource for customers, agents, and internal partners by interpreting contract provisions, resolving complex inquiries, and providing guidance on contracting and compensation matters.
• Administer agent compensation programs, including commission calculations, adjustments, advances, approvals, debt management, and compensation holds to ensure accurate and timely payments.
• Perform auditing and accounting activities, including policy reviews, commission validation, suspense account balancing, debt reporting, and other financial transactions to maintain accuracy and integrity.
• Support organizational success through training, mentorship, and subject matter expertise, while participating in projects, process improvements, and complex business initiatives.

What you bring:

• High School Diploma or GED required
• 2-4+ years of related experience required
• Compensation experience preferred
• Microsoft Excel experience preferred (complex calculations and percentages)
• Analytical thinking and keen eye for detail is a plus.

What we offer:

A meaningful mission. Great benefits. A vibrant culture
Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.
At Ameritas, you’ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don’t:

Ameritas Benefits
For your money:
• 401(k) Retirement Plan with company match and quarterly contribution.
• Tuition Reimbursement and Assistance.
• Incentive Program Bonuses.
• Competitive Pay.

For your time:
• Flexible Hybrid work.
• Thrive Days - Personal time off.
• Paid time off (PTO).

For your health and well-being:
• Health Benefits: Medical, Dental, Vision.
• Health Savings Account (HSA) with employer contribution.
• Well-being programs with financial rewards.
• Employee assistance program (EAP).

For your professional growth:
• Professional development programs.
• Leadership development programs.
• Employee resource groups.
• StrengthsFinder Program.

For your community:
• Matching donations program.
• Paid volunteer time– 8 hours per month.

For your family:
• Generous paid maternity leave and paternity leave.
• Fertility, surrogacy, and adoption assistance.
• Backup child, elder and pet care support.

An Equal Opportunity Employer

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

Application Deadline
This position will be open for a minimum of 3 business days or until filled.

This position is not open to individuals who are temporarily authorized to work in the U.S.