Digital Asset Management Specialist

Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

Raymour & Flanigan is the largest furniture and mattress retailer in the Northeastern U.S. and the seventh largest nationwide. Family-owned for nearly 80 years, we help people come home to comfort through the dedication of more than 5,000 associates.

About the Role
We are seeking a Digital Asset Management Specialist to support the day-to-day management, organization, and governance of our digital asset library.
Working closely with the Digital Asset Manager and cross-functional partners across Marketing, Creative, Photography, E-commerce, and other teams, this role will help ensure that images, video, documents, and other digital assets are accurately organized, searchable, properly managed, and available to the people who need them.
The ideal candidate is highly organized, detail-oriented, and comfortable working with large volumes of digital content. They understand the importance of metadata, taxonomy, asset organization, and content governance and enjoy bringing structure to complex collections of information.

What You'll Do:
Digital Asset Management
● Manage the day-to-day organization and maintenance of digital assets within the DAM platform (Bynder)
● Ingest, organize, categorize, and maintain digital assets
● Apply metadata, keywords, tags, classifications, and other asset information according to established standards
● Create and maintain relationships between assets and related products, campaigns, or content
● Perform routine asset cleanup, quality checks, and maintenance
● Identify duplicate, outdated, incomplete, or incorrectly organized assets and coordinate appropriate action

Metadata & Taxonomy
● Apply established metadata and taxonomy standards consistently
● Support ongoing improvements to metadata quality and asset findability
● Assist with taxonomy updates, controlled vocabularies, and asset classification
● Help identify gaps or inconsistencies in asset metadata
● Support data cleanup and enrichment projects

Asset & Content Operations
● Support asset intake from Photography, Creative, Marketing, vendors, and other sources
● Ensure assets meet established standards before being made broadly available
● Coordinate asset updates, replacements, versioning, and archival
● Support asset linking and relationships across systems
● Assist with management of usage rights, licensing information, talent/model releases, and other asset documentation as assigned

User Support
● Respond to day-to-day DAM requests and questions
● Help users locate and access appropriate assets
● Provide training and guidance on DAM processes and standards, as well as new user onboarding
● Create and maintain documentation and how-to resources
● Escalate system issues or enhancement requests to the Digital Asset Manager or technology partner

Reporting & Process Improvement
● Support reporting on asset activity, metadata quality, usage, and other DAM metrics
● Identify recurring operational issues and recommend process improvements
● Participate in DAM projects, migrations, cleanup initiatives, and workflow improvements
● Assist with testing and implementation of new DAM processes and capabilities
What We're Looking For
● 3+ years of experience in digital asset management, content operations, creative operations, e-commerce, marketing operations, or a related field
● Experience working with a DAM platform such as Bynder, Adobe Experience Manager, Brandfolder, Canto, Widen, or similar
● Strong understanding of metadata, taxonomy, file organization, and content lifecycle management
● Exceptional attention to detail and organizational skills
● Comfortable managing large volumes of digital content
● Strong communication and collaboration skills
● Ability to follow established standards while identifying opportunities for improvement
● Comfortable working across creative, marketing, photography, e-commerce, and technology teams
● Experience with image and video assets is a plus
● Experience with digital rights management, licensing, or talent/model releases is a plus
● Experience in retail, e-commerce, consumer products, furniture, or another content-intensive environment is a plus
● Experience with automations, integrations, and content workflows is a plus
Success in This Role Looks Like
● Assets are easy to find, correctly organized, and accurately tagged
● Metadata and taxonomy standards are consistently applied
● Assets move efficiently through intake, organization, distribution, and archival
● DAM users receive timely, helpful support
● Asset and rights information is accurate and well maintained
● The DAM remains clean, organized, and useful as the volume of content grows