Academic Advisor Early College/Dual Credit (Academic Advisor I)

Job Summary

Provides basic course enrollment and student support services to students in the Gateway Early College Opportunities (ECO) program and will assist with enrolling these students into degree seeking programs at Gateway.

Job Duties:

• Responsible for communicating with district and high school faculty and staff, parents, students and community about the ECO, recruits’ students, and conducts new student/parent information/orientation sessions.
  
• Responsible for providing general admission, advising and registration services to students and prospective students enrolled in classes at the ECO; Including maintaining accurate student records by assisting students in completing all necessary paperwork for enrolling into the ECO.
• Escalates any issues to the Director of ECO in regard to advising or recruitment.
• Maintains confidentiality and accurate student records.
  
• Assists seniors who are ECO students and community members with understanding the GCTC college admission process and provides information on other student support services that may be needed such as: Admissions HS and GCTC transcript requests.
  
• Serves as the advisor to the ECO students
• Receives, processes and responds to academic inquiries according to established policies and procedures setup by the ECO program.
• Provides position appropriate assistance to the Start Center during dual credit down time.
  
• Split time between high school and college locations
  
• All other duties as assigned.
  

Minimum Qualifications:

• Bachelor's degree or equivalent and 0-2 years of relevant experience
  
• Strong communication and presentation skills
  
• Customer service experience and the ability to build positive relationships with students, parents, faculty, and community partners.
  
• Experience with admissions, advising, registration, recruitment, or student support services.
  
• Strong organizational skills and attention to detail when maintaining student records and documentation.
  
• Ability to maintain confidentiality and handle sensitive student information appropriately.
  
• Detail-oriented, self-motivated, ability to work independently and adapt seamlessly to fast-paced, dynamic environments.
  
• Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds.
  
• Excellent verbal and written communication skills.
  
• Proven ability to manage multiple priorities effectively and meet tight deadlines.
  
• Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word)
  
• Valid Drivers License
  
• Light lifting, occasional exposure to mild environment elements

Preferred Qualifications:

• Bachelor's degree or equivalent and 2-4 years of relevant experience
  
• Experience in P-12 education would be helpful due to working with the high school student population.
  
• Knowledge of college admissions, enrollment, and registration processes.
  
• Experience working collaboratively with school districts, counselors, and community organizations.
  

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.