Care Finder & Community Assessment Officer

We are a passionate organisation, connected in our shared goal to be ‘sector leading’ in all that we do for the community and each other. Home to over 100,000 residents, Bayside City Council's enduring purpose is building extraordinary places, thriving communities, and better futures.

Bayside Council is an equal-opportunity employer committed to providing an accessible and safe working environment that embraces and values child safety, diversity, and inclusion. Our organisational strategy is made up of three priorities and we consider these in everything we do: Diversity, Equity & Inclusion, Customer Experience and Results Matter.

We want everyone to be as proud of what we are achieving – and excited about our future – as we are, and we are committed to working together to achieve this.

The Care Finder and Community Assessment Officer primarily supports older people and people with disability, particularly those experiencing homelessness, housing insecurity, or vulnerability, to navigate the service system and access support services that promote safety, wellbeing, and independent living.

To be successful in this role, you will have:

• A tertiary qualification in a health, allied health or social science discipline (Bachelor Level).
• Minimum two years' experience working with older people who are experiencing vulnerability and/or homeless, or at risk of homelessness as well as assisting people of all ages with a disability.
• Experience within the mental health sector would be well regarded.
• A comprehensive understanding of My Aged Care, the Care Finder Program, Commonwealth Home Support Program, Support at Home Program, Single Assessment services and Home and Community Care for Younger People Program (HACC PYP).
• Excellent written and verbal communication skills including an ability to communicate with people from diverse backgrounds.
• An ability to identify client needs and respond appropriately in an empathetic, objective, respectful and professional manner.
• The ability to work as part of a team, and a strong commitment to maintaining a high standard customer service culture.

• Be willing to undergo and achieve a satisfactory criminal history check.
• Provide or obtain an employment-based Working with Children check. 
• Valid Victorian Driver’s Licence.

• A work life/balance through flexible working arrangements.
• Generous leave provisions, including accrued time off, parental leave, wellbeing leave, cultural and ceremonial leave, gender affirmation leave.
• Dedicated Staff Wellbeing programs, events and gym membership discounts.
• Learning and development opportunities so our people can grow and thrive.
• A parkland surrounding the office that is only a short 500m stroll to the beach.
• Free onsite staff parking plus hybrid vehicles that employees can book for work related travel.

If you are ready to be part of our incredible organisation, and you think this role is the right fit for you, then we look forward to finding out more about you and what you would bring to this role.

1. To discover more about the role and responsibilities review the Position Description on Bayside City Council Careers page.
2. Provide a cover letter outlining your experience and what has motivated you to apply for this role.
3. Click Apply to submit your application.
4. If you require reasonable adjustment at any point throughout the recruitment process, then please do let us know by contacting the listed Hiring Manager.

Applications close: Wednesday 18 November, 11:55pm

Please note - Shortlisting will commence prior to the closing date so we encourage you to submit your application as soon as possible.

If you would like to learn more about this opportunity or have any question, please contact Alison Clarke, Community Assessment Coordinator on 0419 376 893 or via email aclarke@bayside.vic.gov.au

Bayside City Council prides itself on its values of Respect Each Other, Own It, Work Together and Find Better Ways.

Bayside City Council proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past, present and emerging as well as all Aboriginal or Torres Strait Islander community members with us today.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment. We actively encourage applicants with Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQA+ people and people from culturally diverse backgrounds to apply for this opportunity.

Advertised: 04 Nov 2026 AUS Eastern Daylight Time
Applications close: 18 Nov 2026 AUS Eastern Daylight Time

Back to search results Apply now Refer a friend