VR Front Desk Associate (Program Associate III)

In addition to being part of meaningful work and making a difference through public service, our Total Compensation package includes well over $20,000 in additional Benefits value! See full benefits information at https://statejobs.nebraska.gov/index.html#benefits

Part-time employees (at or greater than 20 hours per week) are still eligible for these benefits, with adjusted rates. This includes:

• Thirteen paid holidays per year
• Competitive benefits, paid time off, and retirement
  • Generous employer contributions to health insurance with four plans and coverage levels to choose from
  • Dental, vision, long and short-term disability, flex spending and health savings accounts, employee assistance program, employee discount program, and more!
  • Generous vacation and sick leave earnings each year, plus a variety of other leave types
  • 156% state-matched retirement (yes, that’s $1.56 for every dollar!) with a guaranteed 5% return
  • $20,000 basic life insurance benefit at 50% of the monthly rate ($0.48 per month), with additional life insurance options

• Performs receptionist duties, responds to basic questions about Vocational Rehabilitation, and schedules appointments for clients.
• Maintains electronic files, makes copies, routes information, and processes mail and postage.
• Operates and maintains office equipment, manages inventory, and orders and stocks equipment and supplies.
• Enters client information into the Nebraska VR data system (QE2) for intake, appointment set up, service provision, etc. Runs reports, and monitors and updates client employment milestones. Uploads client documents and enters task notes for all client interactions.
• Contacts medical providers, schools, and other organizations to request and collect necessary medical, school, public benefit, and financial information; and ensures receipt of requested information.
• Assists VR Specialists with client purchases.

Working Conditions and Travel:

This position requires approximately 100% of work time spent in an office environment. There is no expected overnight travel.

Requirements / Qualifications:

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.