Product Designer II

• Minimum of 4 years of full-time, in-house product design experience.
• Contract, freelance, and agency experience will not count toward the minimum experience requirement. Internships are excluded.
• Demonstrated experience designing and shipping real product features and workflows.
• Strong understanding of interaction design, information architecture, visual design, and prototyping.
• Ability to simplify complex workflows and data-heavy interfaces into clear, intuitive user experiences.
• Strong portfolio demonstrating problem framing, research, design exploration, alternatives considered, decision-making, trade-offs, and implementation outcomes.
• Excellent attention to detail, particularly when designing edge cases and complex interaction states.
• Strong written and verbal communication skills.
• Ability to collaborate effectively with product managers, engineers, and customer-facing teams.
• Comfortable working independently, taking ownership, and adapting to changing priorities.
• Availability to work onsite in Bengaluru.

• →Translate complex workflows and information into intuitive user journeys, information architecture, wireframes, prototypes, and implementation-ready designs.
• →Own design projects from initial exploration and problem discovery through design reviews, engineering collaboration, implementation, and launch.
• →Independently make design decisions within the assigned product area while requiring limited day-to-day supervision.
• →Design for real-world scenarios beyond the ideal user journey, including incomplete information, errors, exceptions, and edge cases.
• →Create experiences that help users understand information, navigate complex workflows, and make confident decisions.
• →Conduct customer conversations and usability testing to understand user needs, identify pain points, and validate design solutions.
• →Leverage product analytics and customer feedback to evaluate design effectiveness and continuously improve user experiences.
• →Apply and contribute to the evolution of the design system while maintaining consistency across the product.
• →Balance usability, visual quality, business priorities, technical constraints, and delivery timelines.
• →Clearly communicate design rationale, project progress, and decisions to product, engineering, and customer-facing teams.
• →Collaborate closely with cross-functional stakeholders to ensure successful implementation of design solutions.
• →Support junior designers through design reviews, feedback, and collaborative working sessions.

• Interaction Design
• Information Architecture
• Visual Design
• Product Design
• Prototyping
• User Journey Mapping

• Usability Testing
• Product Analytics
• Design Systems
• Customer Research
• Data-Heavy Product Design

Experience in any of the following areas will be an advantage:

• Merchant and customer onboarding workflows.
• Know Your Customer (KYC) and Know Your Business (KYB) processes.
• Payments, fraud detection, and risk management products.
• Case-management systems and operational dashboards.
• Rule configuration and verification workflows.
• Research-led simplification of complex Business-to-Business (B2B) or consumer journeys.

Direct compliance-domain expertise is beneficial, but strong transferable product-design judgment and the ability to simplify complex user experiences are equally valuable.