Storage & Backup Engineer

We are looking for an experienced Storage & Backup Engineer to design, implement, and maintain enterprise-level storage and data protection infrastructure. You will oversee critical storage systems, backup platforms, and recovery solutions in complex, heterogeneous IT environments. The role combines architecture, engineering, hands-on administration, and advanced troubleshooting to ensure infrastructure remains secure, resilient, and highly available. You will contribute to infrastructure projects, technology migrations, capacity planning, and service improvements while supporting demanding operational requirements. Working alongside infrastructure teams and technical stakeholders, you will help strengthen disaster recovery capabilities and optimize day-to-day operations. This is an opportunity to take ownership of critical infrastructure services in an international, remote-friendly environment.

The ideal candidate brings extensive hands-on experience managing enterprise storage and backup infrastructure, combined with advanced troubleshooting capabilities and a proactive approach to service improvement. You should be comfortable working independently in complex technical environments while collaborating effectively with other teams. Key requirements include:

• At least 8 years of relevant IT experience managing, configuring, and supporting enterprise storage and backup environments in complex, heterogeneous infrastructures.

• Extensive experience administering and troubleshooting block and file storage systems across multiple vendors, such as NetApp, Dell PowerStore, and Dell ECS.

• Strong expertise in enterprise backup platforms, including Dell Avamar, PowerProtect Data Manager (PPDM), Data Domain, Veeam Backup & Replication, or comparable solutions.

• Advanced troubleshooting and problem-solving skills across storage and backup infrastructures.

• Strong knowledge of storage networking technologies, including Cisco and Brocade fabric switches, VSANs, WWPNs, NPIV, multipathing, Fibre Channel, and iSCSI.

• Solid understanding of data protection, backup management, disaster recovery, and infrastructure resilience best practices.

• Good knowledge of networking technologies.

• Practical experience with shell scripting and automation tools such as Python, Ansible, or Terraform.

• Ability to work under pressure, manage priorities, and deliver results with minimal supervision.

• Customer-focused approach to technical delivery, incident resolution, and service improvement.

• Good understanding of ITIL service management methodologies.

• Professional proficiency in English; Spanish is an advantage.

• Experience with Hyper-Converged Infrastructure (HCI) or Software-Defined Storage solutions.

• Strong presentation skills and the ability to explain complex technical topics to non-technical audiences.

• Experience with service reporting and business analytics.

• Familiarity with cloud storage solutions such as AWS S3 or Azure Blob Storage.

• Experience with virtualization technologies, including VMware or Hyper-V.

• Industry-recognized certifications in storage, backup, or cloud technologies.

• Certifications in programming or scripting technologies such as Python, Ansible, or PowerShell.

• ITIL, ISO 20000, or PRINCE2 certifications.