Medical Technologist

We're looking for someone who has worked in telehealth operations or brings a scientific background (chemistry, biology, or engineering). You understand why accurate, timely blood testing data matters for patient treatment decisions, you're comfortable with lab terminology and how orders, specimens, and results flow between patients, vendors, and physicians, and you work well remotely while knowing when to escalate. Above all, you're organized, dependable, and driven to improve the patient experience in healthcare.

• →Work closely with internal teams and vendor partners to ensure proper and timely creation of lab requisitions and orders
• →Investigate issues with lab orders and results, including stalled, cancelled, or missing orders, and resolve errors or incomplete items
• →Support our Customer Service team by troubleshooting lab-related requests and making sure lab details are clearly communicated to patients
• →Triage incoming faxes and records, routing lab results and medical records requests to the correct workflows
• →Complete data entry accurately, including lab order generation, lab result reporting, and other internal tracking tasks
• →Communicate with physicians and third-party vendors to resolve questions about lab requirements and completion, escalating items outside your scope

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!