Quick Summary
Key Responsibilities
Ensure all credit card hardship, settlement, and customer assistance operations strictly follow Reserve Bank of India (RBI) guidelines and internal bank policies.
Requirements Summary
A Bachelor of Laws (LLB) degree or equivalent legal qualification. Experience: Varies by level (typically ranging from mid-level to senior roles requiring several years of experience in banking laws,
Technical Tools
Other
Responsibilities
~1 min read- →Regulatory Compliance: Ensure all credit card hardship, settlement, and customer assistance operations strictly follow Reserve Bank of India (RBI) guidelines and internal bank policies.
- →Legal Documentation & Review: Handle legal documentation, notices, agreements, and correspondence related to credit card hardship cases and account restructuring.
- →Risk & Dispute Mitigation: Provide legal guidance to the Hardship Assistance Unit to identify, assess, and mitigate operational and legal risks.
- →Cross-Functional Coordination: Work closely with the collections, credit, risk, and operations teams to ensure lawful practices during debt resolution.
- →External Counsel Management: Coordinate with external advocates or legal entities whenever required for contested matters or escalations.
Requirements
~1 min read- Education: A Bachelor of Laws (LLB) degree or equivalent legal qualification.
- Experience: Varies by level (typically ranging from mid-level to senior roles requiring several years of experience in banking laws, retail assets, or credit/risk compliance).
- Core Skills: Strong knowledge of Indian banking/credit card regulations, contract law, dispute resolution, analytical thinking, and stakeholder management.
Location & Eligibility
Where is the job
Chandigarh, India
On-site at the office
Who can apply
IN
About this job
- Who can apply
- India
- Posted
- 7 days ago
Listing Details
- Posted
- November 4, 2026
- First seen
- November 4, 2026
- Last seen
- November 10, 2026
Posting Health
- Days active
- 6
- Repost count
- 0
- Trust Level
- 31%
- Scored at
- November 11, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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