This is an excellent opportunity for an experienced tax professional to support product tax administration and customer tax reporting across life insurance, annuity, and retirement products. In this role, you will ensure accurate and timely tax reporting for policyholders and claimants while helping the organization navigate evolving tax regulations and reporting requirements. You will collaborate with cross-functional teams across Tax, Accounting, Compliance, Finance, Operations, and Technology to resolve complex issues and support new product launches. Combining technical tax expertise with strong analytical and project management skills, you will contribute to regulatory compliance, system enhancements, and operational improvements. You will also serve as a trusted subject matter expert, providing guidance on complex transactions and customer tax reporting matters. Join an inclusive and collaborative environment where innovation, continuous improvement, and customer experience are key priorities.
Customer Tax Reporting & Product Tax Administration: Ensure accurate and timely tax reporting for policyholders and claimants across life insurance, annuity, and retirement products, including the preparation and administration of Forms 1099, W-2, and other required customer tax documents.
Monitor and support the implementation of regulatory and legislative changes affecting product tax administration and customer reporting obligations.
Reconcile tax reporting information across policy administration systems, external vendors, accounting records, and IRS filings to ensure data accuracy and consistency.
Oversee tax reporting adjustments, corrections, discrepancies, and customer-related issue resolution.
Product & System Support: Partner with Product, Operations, and Technology teams to define tax administration and customer reporting requirements for new products, system enhancements, and operational improvements.
Develop and execute testing strategies, including User Acceptance Testing (UAT), to validate tax-related system functionality and support successful product launches.
Ensure tax reporting requirements are properly integrated into policy administration systems and related operational processes.
Project Leadership: Lead and contribute to complex cross-functional projects involving product tax administration, customer tax reporting, regulatory changes, and technology enhancements.
Collaborate with Finance, Tax, Compliance, Operations, Claims, and IT teams to coordinate project activities and ensure successful delivery.
Manage project communications, key decisions, milestones, timelines, and deliverables while maintaining alignment among stakeholders.
Operations & Consultation: Serve as a subject matter expert on complex tax-related transactions, product administration matters, and operational challenges.
Monitor and resolve product tax administration issues, audit findings, reporting discrepancies, and compliance concerns.
Provide technical guidance and practical recommendations to internal teams on product taxation and customer reporting requirements.
Communicate with policyholders, brokers, external vendors, and other stakeholders when necessary to resolve tax reporting questions and operational issues.
Process Improvement & Regulatory Monitoring: Identify and implement improvements to tax administration and reporting processes to enhance efficiency, accuracy, regulatory compliance, and customer experience.
Monitor tax regulatory developments affecting life insurance, annuity, and retirement products and assess their operational implications.
Participate in relevant industry groups and professional discussions to stay informed about emerging tax requirements, industry practices, and potential process enhancements.