Graduate Program Coordinator I

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Program Coordinator I, with minimal assistance, drives engagement and empowers students to achieve their academic and career goals. This position will play a vital role in maximizing graduate student retention by building relationships with students and clarifying procedures and academic requirements for the online Master of Public Health program.

Responsibilities:

• Advise prospective and current students regarding admissions requirements, academic programs, and enrollment processes.
• Develops a working knowledge of university information, organization, opportunities, and policies.
• Learns how to and disseminates admissions information through special programs and assigned appointments.
• Learns how to and assists in counseling and advising prospective students about admissions requirements, policies, status, and office programs via online appointments, telephone and email.
• Tracks leads via CRM software or other means and reporting data
• Assists in recruitment activities within the department, hosting virtual information sessions, or email campaigns
• May assist with graduate fairs

• Assists in tracking student information documents, admissions requirements, and deadlines for all applicant types (Freshman, Transfer, International, Graduate, Readmit, Post-Baccalaureate, and Non Degree Seeking).
• Develops and maintains relationships with stakeholders.
• Maintains a basic level of knowledge concerning admissions processing. Keeps current on relevant issues affecting admissions in the state and nation.
• Recruit prospective students through individual counseling, phone calls, emails, virtual appointments, and outreach events.
• Develops and implements email templates for drip campaigns

• Maintains accurate data related to graduate students and programs.   

• Consistently engages student population utilizing various outreach methods (e.g., in-person and online) to cultivate a professional relationship to keep students informed of critical and relevant personal, academic and professional deadlines, updates, information and events.
• Assists in establishing short- and long-term goals and strategic planning.
• Collaborate with others to create new and expanded programs.
• Assists in establishing goals, objectives, policies and procedures.
• Prepares reports on program activities.
• Other Duties as Assigned

Qualifications:

• Bachelor’s degree or equivalent combination of education and experience.

• Two years of related experience in admissions, project coordination, customer service or related field
• Bachelors or master’s degree in public health
• Working knowledge of CRM software such as EAB Navigate 360, Sales Force, and Slate.

• Ability to multitask and work cooperatively with others.
• Knowledge of word processing, spreadsheet, and database applications.
• Verbal and written communication skills.

Why Texas A&M University?   

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.   

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums  

• 12-15 days of annual paid holidays   

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month  

• Automatic enrollment in the Teacher Retirement System of Texas 

• Health and Wellness: Free exercise programs and release time  

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more   

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee  

• Living Well, a program at Texas A&M that has been built by employees, for employees 

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.