Process Improvement Specialist III

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Responsible for independently scoping and leading the successful management and execution of tactical and strategic initiatives. This position prioritizes and manages multiple competing projects, deadlines, and customer relationships. Additionally, this role interacts effectively with stakeholders at all organizational levels, including senior executives and physicians, to affect change within the organization. In addition, this position transfers clients' perceptions of problems into viable solutions and actionable items, utilizing diplomacy and flexibility in response to clients' changing concerns. Additionally, this role maintains oversight of cost, schedule, and quality to ensure that critical milestones and deliverables are completed in a timely manner. Responsible for actively participating in outstanding customer service and maintaining respectful relationships.

• Manages and executes strategic initiatives to ensure successful outcomes.
• Conducts analysis, documents processes, develops and implements effective controls, and optimizes processes to increase operational performance and reduce costs.
• Utilizes PI principles and tools, including value stream maps, standard work, 6s, visual management, facilitation, and change management skills to support continuous improvement.
• Interacts effectively with stakeholders at all organizational levels, including senior executives and physicians, to affect change within the organization.
• Prioritizes and manages multiple competing projects, deadlines, and customer relationships.
• Maintains accurate documentation and status of project timelines and keeps team stakeholders and executive leadership informed of project status.
• Facilitates cross-functional meetings and discussions to address roadblocks and ensure critical milestones and deliverables are completed in a timely manner.
• Conducts observations, develops actionable plans, and implements viable solutions to problems identified.
• Handles change management concerns and addresses political issues that may interfere with projects.
• Proactively identifies potential project risks and takes steps to mitigate them.
• Mentors and develops team members in PI tools and methodologies, providing project guidance and assigning support tasks/responsibilities as necessary.
• Develops business models that support the short and long-term roadmaps for the organization.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Comprehensive knowledge and application of data collection/analysis tools & methodologies [Required]
• Expert with quality & process improvement methodologies such as lean six sigma [Required]
• Excellent analytical, statistical, and problem-solving skills [Required]
• Ability to succinctly translate high level concepts into actionable items [Required]
• Applied experience with project management and change management concepts and methodologies [Required]
• Excellent written and verbal communication skills [Required]
• Excellent organizational and time management skills [Required]
• Able to lead a project independently with little to no direction and manage multiple projects simultaneously while thriving in a setting requiring collaboration and teamwork. [Required]
• Ability to transfer clients’ perceptions of problems into viable solutions. Utilizes diplomacy skills and flexibility in response to clients’ changing concerns. [Required]
• Proficient with Microsoft Office (Word, PowerPoint, Excel, Outlook, Visio, Project) [Required]
• Proven Leadership Ability [Required]
• Familiarity with MS Project, Analytical & Data Visualization Software (Minitab, Tableau, Etc.) [Preferred]
• Project Management Experience [Preferred]
• Proven experience in leading process improvement projects, preferably in a complex organizational environment [Required]

Education:

• Bachelor's [Required]
• Master's [Preferred]

Field of Study:

• A clinical discipline, System Performance Engineering, Industrial Engineering, Public Health, or Healthcare Administration

Work Experience:

• 6+ relevant experience in engineering, healthcare, business, or related field [Required]

Additional Information:

• An equivalent combination of education ad relevant work experience may be considered in lieu of the stated degree requirement:
• Bachelors degree and 6+ years of experience OR
• Associates degree and 8+ years of experience OR
• High School Grad or Equivalent and 10+ years of experience.

Licenses and Certifications:

• Six Sigma Black Belt Certification (CSSBB) [Preferred]
• Certified Associate in Project Management (CAPM) [Preferred]
• Project Management Professional (PMP) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)

• Physical Requirements - https://tinyurl.com/23km2677

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.