Tenancy Dispute Coordinator

The Tenancy Dispute Coordinator plays a vital role in supporting the Operations Team by overseeing the management of Manitoba RTB and Ontario LTB filings and hearings.

Reporting to the Tenancy Dispute Supervisor, this position works closely with Property Management staff to coordinate, track, and support the resolution of tenancy dispute files. The coordinator ensures that all dispute processes are handled efficiently and in compliance with relevant policies and timelines, contributing to effective case management and positive outcomes for the organization.

Your contribution to the team includes:

• Draft and organize all necessary documentation for Manitoba RTB and Ontario LTB filings in accordance with legal requirements and internal procedures.
• File claims against tenants in person at the Manitoba RTB office or through the Ontario LTB online portal, ensuring accuracy, timeliness, and compliance with applicable tenancy laws.
• Act as Broadstreet’s representative during hearings, presenting cases professionally and effectively to support tenancy enforcement.
• Notify and update the Operations team on the outcomes and implications of hearing decisions, including enforcement instructions or required follow-ups.
• Maintain accurate records of disputes, resolutions, and trends.

• Minimum 3 years working experience in Property Management
• Strong knowledge of Manitoba RTB and the Manitoba Residential Tenancy Act
• Experience with Yardi or similar property management software is an asset
• Ability to work independently and handle multiple priorities
• Excellent time management and organizational skills with the ability to set priorities and multi-task
• Strong analytical, decision making and problem-solving skills
• Enthusiastic and a positive team attitude
• Proficient with Microsoft Office applications and specialized software programs

Broadstreet Properties Ltd. is a family owned and operated property management company, partnered with Seymour Pacific Developments, that manage multi-family residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.

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