Marketing Coordinator

CargoSprint is made up of a world-class team of highly motivated individuals who are passionate about transforming the cargo industry. We have developed cutting-edge digital solutions that streamline cargo operations, enhance efficiency, and improve the overall experience for everyone involved. Our workplace fosters innovation, collaboration, and the drive to solve industry challenges.

You are passionate about the role and thrive on solving complex problems with a talented team of colleagues who both challenge and support you. You believe in lifelong learning, constantly honing your skills and staying on the cutting edge of technology. Most importantly, you want to engage your talents to make a meaningful difference by revolutionizing the cargo industry.

About the role

The Marketing Coordinator owns day-to-day customer marketing support and sales enablement: the programs that keep customers engaged, growing, and willing to vouch for CargoSprint, and the assets that help Sales win. The role also operates two AI agents. It is a strong fit for an organized, versatile marketer who wants real ownership and is excited to work alongside AI.

• Manage and measure the success of the customer upsell/cross-sell campaigns based on the quarterly marketing plan.

• In conjunction with Customer Success, run the Customer Health CSAT survey: launch, follow up, summarize results, and close the loop on responses.

• Run the G2/Capterra review campaigns and the customer reference and referral programs, including outreach, tracking, and thank you.

• Produce the quarterly customer newsletter.

• Coordinate the Quarterly Product Showcase Webinars for customers, including promotion, registration, and follow-up, working with the Event Coordinator and Demand Gen Manager.

• Set calendar for the customer road show events, and coordinate promotion, registration, and follow-up, working with the Event Coordinator and Demand Gen Manager.

• In conjunction with sales and customer success, source and manage customer testimonial stories, video testimonials, case studies, quotes, major win announcements, along with all customer approvals.

• Produce and update customizable decks, one pagers, playbooks, battle cards, and videos based on product briefs provided by Director of Digital Communications.

• Coordinate the ROI calculators from requirements to testing and rollout, with Product and Sales.

• Build onboarding kits for new sales hires.

• Host short sessions to introduce new assets, campaigns, and talk tracks to Sales.

• Manage the central sales content hub so assets are easy to find, with version control.

• Provide partner and co-marketing assets, as needs arise.

• Submit requests and briefs to the AI Sales Enablement Specialist and AI Customer Marketing Associate and review their drafts daily.

• Edit, fact-check, and route output for approval; make sure nothing external is released without sign-off.

• Log turnaround, approval rates, and issues, and suggest improvements to prompts and processes.

• 4 -6 years of experience in marketing, communications, customer marketing, or sales enablement.

• Excellent writing and editing, with sharp attention to detail and accuracy.

• Strong organization and project management across several programs and stakeholders.

• Ability to work with Sales and Customer Success and earn their trust.

• Comfort with AI tools and good judgment on what to check, edit, and escalate.

• Familiarity with Canva, HubSpot, and SFDC; ability to learn new tools quickly.

• Experience in logistics, supply chain, or B2B technology is a plus.

• Collaborative and proactive, with good communication skills.

We’d love to hear from you! If you don’t meet all of the requirements exactly, we encourage you to use your cover letter to tell us about your unique experience—talent comes from many places, and skills are transferable.

At CargoSprint, we value diversity and inclusivity. We strive to create a welcoming and supportive community for employees from all backgrounds. Regardless of your gender, sexual orientation, physical ability, religion, ethnicity, race, or age, you will find a place where you can thrive and be your authentic self.

Our CargoSprint Recruitment Team personally reviews every application.