Print Shop Manager

Large-format printing experience is required.

• → Partner with shop leadership (onsite and remote) to provide operational and administrative management support
• → Assist in organizing and supervising the production workforce during regular and extended shifts
• → Monitor all jobs in production and communicate special instructions, proof approvals, and shipping details to production and graphics teams
• → Serve as a client contact for questions regarding job specifications, print requirements, and production details
• → Ensure all projects are completed on time and within budget and production cost guidelines
• → Train production staff on proper print shop procedures, workflows, and equipment usage
• → Oversee maintenance and upgrades of large-format printing equipment, recommending new technology to improve productivity
• → Manage inventory, materials, and supply organization to support efficient production flow
• → Resolve customer issues and escalations in a professional and timely manner
• → Support multiple departments and step into production roles as needed
• → Perform additional duties as assigned to support overall shop operations

• High school diploma or equivalent required (technical training preferred)
• 3–5+ years of experience in print production, large-format printing, or print shop operations (required)
• Strong experience with grand-format and large-format printing workflows
• Demonstrated leadership ability with experience supervising production teams
• Strong customer service and client communication skills (phone, email, and in-person)
• Ability to clearly communicate production processes, job requirements, and technical instructions
• Strong understanding of print equipment, materials, and production capabilities
• Excellent organizational skills with the ability to manage multiple projects simultaneously
• Ability to work in a fast-paced, deadline-driven production environment
• Strong problem-solving skills and ability to handle customer escalations professionally