SIU Field Investigator

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Quick Summary

Key Responsibilities

SIU Consultant I: $60,000 - $87,400SIU Consultant II: $62,100 - $92,700 And is based on experience and

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National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Put your investigative skills to work uncovering the facts behind complex insurance claims. As an SIU Field Investigator, you’ll conduct detailed investigations, analyze claim information, identify potential fraud indicators, and gather the information needed to reach well-supported conclusions. You’ll use critical thinking, effective interviewing, research, and analytical skills to connect details and resolve questions that may not have an obvious answer. Whether analyzing information or conducting investigative work in the field, you’ll play an important role in helping ensure claims are handled appropriately while protecting customers and the business from potential fraud.

We're looking for a SIU Field Investigator to join our team in Northern California. This is a field-based role within the SIU (Special Investigations Unit) Fraud Investigation Department, responsible for conducting in-depth fraud investigations related to insurance claims. The preferred candidate should be based in or around San Francisco, Oakland, San Jose, Sacramento, or the surrounding commuting areas, as they will be expected to service the broader region. The ideal candidate will have a strong background in both investigations and insurance.

Responsibilities

~1 min read

→Enters SIU claim data information into multiple SIU systems
→Reviews investigations with fraud outcomes to validate whether denial is appropriate
→Updates files with investigation outcome, and when no fraud or insufficient evidence is found, returns file to market claim office for further handling and settlement
→Conducts complex online data application searches, research, and evaluation
→Conducts complex site inspections, including body shops, medical clinics, loss locations etc.
→Conducts thorough investigations of complex that are potentially fraudulent to determine if payment is warranted, including scene investigations and surveillance as needed
→Validates that the information provided and obtained through investigation is true and accurate and follows up on all possible leads
→Summarizes documents and enters into claim system notes, documenting a claim file with notes, evaluations and decision-making process
→Utilizes analytic tools or SIU field intelligence to identify complex claims for investigation and/or for support in the evidence of the fraud and damages
→Researches and responds to complex customer communications, concerns, conflicts or issues

Analytical Thinking, Critical Thinking, Decision Making, Documentations, Evidence Gathering, Fraud Investigations, Insurance Claims Investigations, Interviewing, Investigative Skills, Problem Analysis, Special Investigations, Time Management

What We Offer

~2 min read

Base compensation offered for this role is:

SIU Consultant I: $60,000 - $87,400
SIU Consultant II: $62,100 - $92,700

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

Location & Eligibility

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About this job

Pay per year: $60,000–$87,400 a year; 8% above the $68,380 median for Other jobs on Jobera (136,816 salaries).
Posted: 1 day ago
Employer: has 1,806 open jobs on Jobera in 4 countries.