Internal Service Advisor - Mercedes-Benz

The Rallye Motor Company, Long Island's premier luxury automotive group, has an opportunity for an Internal Service Advisor with Rallye Mercedes-Benz! The ideal candidate is looking for a long-term position with an outstanding team, who is able to influence the volume of the service business and plays a key role in ensuring a seamless and personalized automotive experience. Must be an energetic, reliable, and motivated individual willing to become a part of one of the most prestigious Mercedes-Benz dealerships on Long Island.

• →Generate and manage internal repair orders (ROs) for all incoming MB vehicles.
• →Ensure all MB pre-delivery inspections (PDIs), manufacturer-required services, and recalls are completed accurately and on schedule.
• →Coordinate with the sales team to meet expected delivery timelines for sold vehicles.
• →Communicate with technicians and the parts department to ensure parts availability and timely completion of service tasks.
• →Verify that all vehicle systems, software, and accessories are functioning correctly before delivery.
• →Maintain detailed documentation and records for compliance with MB factory guidelines and warranty requirements.
• →Schedule vehicle transport to detail and accessory installation vendors, if needed.
• →Conduct final quality control checks on vehicles prior to delivery.
• →Support the inventory team with lot management by ensuring Used/CPO units are properly fueled, cleaned, and moved to the front line / showroom / loaner service.

The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!

• German Car Brand/Mercedes-Benz Service Advisor Experience Preferred.
• Valid Driver's License.
• Excellent customer service skills.
• Working knowledge or trainable in automotive retail center computer systems (CDK computer system preferred).
• Excellent verbal/written communication and organization skills.
• Outgoing and patient personality with outstanding customer relations ability.
• Professional personal appearance.