Electrical & Generator Department Manager

Most managers supervise people. Great leaders build teams, create accountability, develop talent, and drive results. We're looking for a strong operational leader to take ownership of our growing Electrical & Generator business throughout the Chicagoland area. This is an opportunity for a high-impact leader who enjoys coaching field teams, solving operational challenges, improving performance, and building a culture that people want to be a part of.

If you're currently leading electricians, generator technicians, field service teams, HVAC operations, plumbing departments, or other skilled trades professionals and you're ready for a bigger opportunity, we want to talk with you.

This is a leadership role for someone who wants to be in the business, supporting the team, improving performance, and helping build a market-leading operation.

Every day, our Electrical & Generator teams help homeowners protect their homes, improve safety, and keep their families powered when it matters most. As the Electrical & Generator Department Manager, you will be responsible for creating the environment, systems, and accountability that allow those teams to succeed.

You'll lead technicians, installers, and field leaders while driving operational excellence, customer satisfaction, profitability, and growth. If you enjoy seeing people develop, solving problems, and winning as a team, you'll love this opportunity.

• Develop, coach, and motivate Electrical & Generator team members.
• Build a culture of accountability, teamwork, and continuous improvement.
• Support hiring, onboarding, training, and career development.
• Create clear expectations and help team members achieve their goals.
• Recognize wins and address performance opportunities quickly and effectively.

• Own day-to-day service and installation operations.
• Set priorities, remove roadblocks, and keep the business moving forward.
• Improve scheduling efficiency, technician productivity, and operational execution.
• Ensure jobs are completed safely, profitably, and at the highest quality standards.
• Maintain strong communication between operations, sales, and leadership teams.

• Analyze KPIs and operational metrics.
• Develop action plans to improve customer satisfaction, revenue, profitability, and efficiency.
• Monitor labor performance, material usage, and job quality.
• Drive accountability through performance tracking, coaching, and follow-up.

• Promote and enforce world-class safety standards.
• Ensure compliance with company policies and industry requirements.
• Lead by example in maintaining a culture focused on safe, high-quality work.
• Support teams in delivering exceptional customer experiences on every job.

• Lead with accountability and respect
• Enjoy coaching and developing talent
• Can balance people leadership with operational discipline
• Take ownership of results
• Know how to motivate field teams
• Make decisions with confidence
• Love identifying opportunities for improvement
• Thrive in a fast-paced, growth-oriented environment

• 5+ years of leadership experience within electrical, generator, home services, or skilled trades operations.
• Experience leading electricians, generator technicians, installers, or field service professionals.
• Proven ability to coach, motivate, and develop teams.
• Track record of improving operational efficiency and business performance.
• Strong planning, communication, and leadership skills.
• Ability to lead through change and growth.

• Electrical, generator, or home service industry experience.
• Experience managing field operations and service teams.
• Knowledge of budgeting, KPIs, labor management, and operational reporting.
• Experience with ServiceTitan or other field service management platforms.
• Strong project management and organizational skills.

• Leadership opportunity within a rapidly growing business.
• Clear path for advancement and professional growth.
• Ability to make a measurable impact on business performance.

We are an Equal Opportunity Employer committed to creating an inclusive workplace.