Interpreter (Full-Time Days)

As an Interpreter, your dedication to each customer and their needs, superior knowledge of a second language and demonstrated cultural sensitivity makes you an important resource for non-English speaking patients and families.

• In lieu of a degree, equivalent combination of experience and education will be considered
• Exceptional customer service and communication skills
• Successful completion of Interpreter Education Course prior to hire
• Compassionate, kind and patient focused demeanor
• Successful completion of Language Skills assessment prior to hire
• National Certification preferred

• →Customer Service. Conduit for interpretation of patients’ cultural needs to service staff; interpret clinical and other interactions between patients, families and staff; translate documents and other printed materials as requested by organization, arrange with outside translation vendors as needed; on-call for patient service needs and responds in a timely manner
• →Time Management. Accept referrals via pager, voice mail and other methods for interpreting both emergency and scheduled interactions; prioritize requests and recommends utilization of other methods if needed; familiar with medical terminology and procedures
• →Development. Participate in cultural sensitivity training opportunities for organization staff relating to interactions with patients and families of various cultures.

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.